Job Introduction

Senior Technical Business Analyst

Salary £48,000- £55,000

Permanent

Ashford Hybrid - Twice a month in the Ashford Office 

Here at Saga, we’re looking for a Senior Technical Business Analyst to come on board our Enterprise Application Development team. This is a hybrid role where you can work flexibly from home or from our Hubs. You’ll be progressing your career within a highly central and integral part of Saga’s Technology Community, where you’ll be focused on understanding the needs of the organisation and developing technical business requirements in support of projects across all of Saga’s businesses. Your role will involve liaising with multiple technology partners to generate solutions in-line with business strategy and requirements, define APIs, and map data to systems, plus you’ll be partnering with the Digital UX function to help map user journeys. Systems and data will feature frequently in your working day, and you’ll be supporting the conversations that provide recommendations to enhance systems architecture, and to improve data integrity & quality. 

You’ll be proactively communicating and collaborating with external and internal customers and stakeholders to clearly elicit, analyse and articulate business requirements and translate them to technical requirements, ensuring all stakeholders have a clear understanding on what's being delivered (essentially making sure you can communicate to both technical and non-technical stakeholders to ensure everyone understands what the requirements are and what needs to be delivered). You’ll have experience in creating Software Requirements Specifications, data mappings, use cases, GUI, screen and interface designs. 

You’ll have strong analytical and product management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements. 

Role Responsibility

Assist with project definition, translating business requirements into technical specifications. 

Function as an interface for technical delivery both internally and with 3rd party partners and service providers.

Supporting multidisciplinary teams in designing, developing, documenting, testing, and delivering solution designs. 

Documenting designs & requirements needed to institute proposed updates. 

Facilitating Data Mapping workshops and documenting future state data architecture. 

Working alongside technical teams to ensure proposed solutions are achievable and fully documented. 

Proactive stakeholder engagement. 

Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. 

Assist with review of test scripts to ensure that all functional requirements are being tested. 

Assist with defect triage. 

Drive and challenge business units on their assumptions of how they will successfully execute their plans. 

Adhere to Company and Departmental standards and recommend improvements where appropriate. 

Engaging and inputting into architectural strategy, governance, and policy. 

The Ideal Candidate

Technical background with proven experience. 

Strong experience in software engineering and design architecture. 

Up-to-date understanding of best practices regarding Information Security and Dev-ops. 

Good communicator 

Good education background ideally to a degree level. 

Ability to determine and articulate comprehensive business requirements (both functional and non-functional). 

Ability to critically-evaluate information gathered from multiple sources, decompose high-level information into detail, build up detail from low-level information and determine the true underlying requirements. 

Elicit requirements using various techniques such as site visits, interviews, research, observation, document analysis, requirements workshops. surveys, business process reviews, use cases, scenarios, business analysis, task and workflow. 

Ability to create and deliver clear presentations and to facilitate workshops to gain and agree requirements and solutions. 

Understanding of change management. 

Demonstrate experience (both technical and business centric) of application solutions. 

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

Our working week is 35 hours per week, these can be worked flexibly to suit your working style 25 days holiday + bank holidays Option to purchase additional leave up to 5 extra days Pension scheme matched up to 10% Life assurance policy on joining us Wellbeing programme Colleague discounts including family discounts on cruises and holidays Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Company performance related annual bonus - Up to 5% Income protection Access to Saga Academy, our bespoke learning platform