About the role

Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world's leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power over 1’000’000 critical business decisions every day.

• Taktile is based in Berlin, London and New York City.
• Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services.
• Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds.
• Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, Meta, startups, and the enterprise software sphere.
• Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.

We are looking for a Senior Solution Architect with a track record of designing and implementing sophisticated solutions for Enterprise customers. In this role, you will collaborate closely with customers to understand their needs, deliver tailored solutions, and empower them to use our platform effectively.

ABOUT YOU

• Strong understanding of cloud native architectures (preferably with AWS experience), and a history of working with large IT organizations and complex legacy IT landscapes.
• Proficient in API integrations, including understanding latency, load, reliability, and error handling.
• Deep understanding of ETL processes for data migration and synchronization.
• Solid background in Data Architecture and proficiency in data-related languages such as Python and SQL.
• Familiarity with security best practices and a good understanding of data protection regulations and compliance standards (e.g., GDPR, CCPA, ISO 27001, SOC 2) is a plus.
• Excellent written and spoken English skills, with the ability to convey complex ideas clearly and effectively to a broader audience.
• Confidence in handling senior technical stakeholders and fostering teamwork across various departments.
• Mindset of continuous learning, with a willingness to adopt new skills and methodologies.
• Innovative approach to engaging with customers and prospects, ensuring effective and creative solutions.

What You'll Do

• You will lead and define the overall solution architecture and Taktile integration design for our large customer accounts.
• Lead technical discussions with customers during the sales process and during implementation to identify key system architecture components; propose and help customers build solutions that unblock deployments.
• You will be the key counterpart to technical / engineering teams on the customer side during implementation.
• Collaborating with product management, you will translate insights gained from customer interactions into actionable product improvements.
• You will create reusable collateral, best practices, and tools within the Customer Success team to enhance our overall service delivery and ensure a consistent customer experience.

Ideal, But Not Required

• You have 3-5 years of experience as a Solution Architect, Technical Solution Engineer or an equivalent position within a B2B SaaS company, or as a Senior Consultant.
• You have acquired knowledge in the financial services industry (banking, insurance, capital markets, payments, etc.), and developed internal tooling or customer facing applications for common use cases in this industry.
• Experience in applying and optimizing statistical and machine learning models to tackle business challenges is a plus.

Our Offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow.
• Make an impact and meaningfully shape an early-stage company.
• Experience a truly flat hierarchy and communicate directly with founding team members.
• Learn from experienced mentors and achieve tremendous personal and professional growth.
• Receive a top-of-market equity and cash compensation package.
• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
• Use the equipment of your choice including meaningful home office set-up.

Our Stance

• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes.
• We seek to actively recognize and combat racism, sexism, ableism and ageism.

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