Senior Data Analyst

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Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience across all venues, products, and brands. Our central team covers a wide range of skills necessary to bring each concept to life – from design to marketing, sales to interior design, people and training, finance, gaming, HR, and more. We’re not just a team of people; we are dreamers, artists, rocket scientists, content curators, forward thinkers, and industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024.
With 18 incredible venues throughout the UK and 14 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Job
We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role, you’ll work closely with stakeholders across Marketing, Product, Operations, and Commercial to deliver data-driven recommendations that shape strategic decisions and tell compelling data stories.
Using your deep understanding of hospitality, customer and loyalty behaviors, and business operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimization. Whether exploring guest visit patterns, optimizing our offerings, or analyzing performance towards KPIs, your work will directly impact our growth and evolution as a business.
This is an exciting role for a sharp thinker who thrives in fast-paced, experience-led environments and understands that data isn’t just numbers — it’s our story.
Key Responsibilities will include:
Own and maintain the architecture and structure within our Power BI reporting suite.
Own reporting outputs and elevate them through storytelling, clarity, and business relevance.
Deliver actionable insights across guest behavior, bookings, and experience touchpoints — using data to influence loyalty engagement and product launches.
Set the framework for analyzing and optimizing campaigns, product offerings, gaming statistics, CRM journeys, and loyalty initiatives across Flight Club and Electric Shuffle.
Collaborate with teams to define data frameworks for tracking KPIs and build self-serve dashboards for smarter decision-making.
Build and refine insight-led models supporting forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis.
Support market intelligence and site performance by uncovering patterns in market data and venue analytics.
Mentor junior analysts and partner with engineers to ensure reliable data pipelines and system integration.
Data Stewardship & System Knowledge:
Champion clean, structured data, identifying key business information for analysis and supporting business processes.
Work with administrators and architects to align analytics with enterprise platforms like POS, CRM, booking, and loyalty systems.
Proactively identify and resolve data quality issues and improve insight flow within the business.
To be successful, you’ll need:
Solid experience in analytics, with a focus on customer insight, commercial impact, and stakeholder communication.
Advanced Power BI skills, including DAX, data model optimization, and workspace management.
Proficiency in SQL, knowledge of Databricks, dbt, and Fabric.
Strong knowledge of hospitality systems, booking flows, CRM, and loyalty platforms.
Experience designing A/B tests and interpreting statistical results.
Strategic thinking, independence, multitasking, and clear communication skills for non-technical audiences.
Experience with multi-site or international hospitality brands.
Knowledge of data science tools like Python or R for modeling or automation.
Ability to create predictive algorithms using demand and supply data.
A passion for gamification, loyalty mechanics, and behavioral economics.
What you'll get:
Competitive pay
Annual bonus
33 days annual leave including Bank Holidays
Flexible working arrangements, including venue presence, collaborative office work, and WFH Thursdays
Staff discounts in venues and free game hire
Regular socials, weekly venue lunches, learning and development sessions, quarterly team-building events, summer and Christmas socials
Health support, including access to therapists, nutritionists, and physiotherapists
We value diversity and inclusion and welcome applications from all backgrounds. Please note, if you are not a passport holder of the country of the vacancy, you may need a work permit. All applications should be made via the 'Apply now' button.
Created on 25/06/2025 by TN United Kingdom

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