Senior Data Analyst

UK Home Office
Manchester
3 days ago
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Overview

Join to apply for the Senior Data Analyst role at UK Home Office.

At Home Office Digital, we design and deliver services that support millions; from visa and passport applications to border security and police checks. As a Senior Data Analyst in our ServiceNow DevOps team, you’ll harness the power of data to drive innovation and improve outcomes across government.

We are recruiting for two positions; one role will be in the Service Now Team. You’ll be part of the exploration of complex datasets, applying advanced analytical tools and techniques to uncover insights that support Home Office stakeholders. With ServiceNow as your primary platform, you’ll build dynamic dashboards and visualisations, integrating data from across systems to deliver joined-up, intelligent services.

The other role will be within the End User Compute and Collaboration (EUC&C) Team, which develops and delivers a range of Microsoft 365 solutions, including Teams, SharePoint, OneDrive, Power Platform, and Office applications. The data team specifically will help to foster AI and automation within the teams driven by product insights, derived through integrations via multiple data sources helping to visualise key metrics linked to Product health and customer experience using a range of tools such as PowerBi and AWS QuickSight.

Main responsibilities

  • To manage, clean, abstract and aggregate data alongside a range of analytical studies on that data.
  • Identifying, collecting and migrating complex data to/from a range of systems, and delegating to their team where required.
  • Summarising and presenting the results of data analysis to a range of senior customers, making recommendations.
  • Use a range of analytical techniques such as data mining, time series, forecasting and modelling techniques to identify and predict trends in a variety of complex data types.
  • Work with stakeholders to gather requirements and deliver findings, with oversight from Lead Data Analysts.
  • Building capability and continually developing programming and analysis skills of self and others through line managing Data Analysts.

As a Senior Data Analyst you’ll have a demonstrable passion for Data Analysis, with the following skills or some experience in:

  • Help teams apply a range of techniques (e.g. network analysis, data matching, information retrieval, text analytics) to analyse data and to provide insight.
  • Understanding data sources, data organisations and storage.
  • Grasping conceptual, logical and physical data modelling, as well as development aspects.
  • Knowledge of data cleansing and standardisation by presenting analysis and visualisations in a clear way to communicate complex messages that inform decisions to technical and non-technical audiences.
  • Leading a team to develop and deliver analytics products · identifying the business value for innovation within an organisation.
  • Proficient in SQL and Python, ServiceNow.

Qualifications and benefits

  • A civil service pension with employer contribution rates of at least 28.97%.
  • In-year reward scheme for one-off or sustained exceptional personal or team achievements.
  • The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
  • 25 days annual leave on appointment, rising with service.
  • Eight days public holidays, plus one additional privilege day.
  • 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks’ unpaid, after qualifying service.
  • Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
  • Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
  • Support for guardians and kinship carers.
  • Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
  • Time off to deal with emergencies and certain other unplanned special circumstances.

Location and schedule

Location: Manchester (hybrid with 60% office attendance)

Salary: £46,062 plus up to £7,300 recruitment and retention allowance

Advert Close: Tuesday 20th January at 11:55pm

Please click on apply now to be redirected to the full job advert and application portal

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Government Administration


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