The post holder will play a vital role in supporting the Deputy Director Head of the CRC and the Engineering and Delivery Team in the delivery of business objectives. The post requires close working with the CRC Deputy Director to support their day-to-day activity enabling them to influence and provide strategic direction for the CRC and the wider Security & Data Protection (S&DP) function. Often working with senior managers across CRC, S&DP and wider DWP, you will help to ensure the continued development, streamlining, maintenance and delivery of the CRC business.
This will involve taking ownership of specific areas of CRC Business Management structure and being responsible for the continuous improvement of those specific areas and communicating and helping to instil a culture of excellence and co-operation across the function.
There may be a significant amount of collaboration with senior leaders and their secretariats across Security, the wider DWP, Government and Industry.
The role is demanding and requires clear thinking, contingency planning, proactivity, quick and reasoned decision making and the confidence to challenge where appropriate. Diplomacy, tact, and the ability to maintain a professional attitude when under pressure are also essential qualities.
We are looking for someone able to undertake key activities within the fast-paced and continually changing environment, andwhocandemonstrate that they are a great communicator and collaborator,able to manage competing priorities and a complex mix of stakeholders whilstkeeping a clear focus on delivering an exceptional service.
Please note this role requires vetting clearance at Security Check level. For further information, please see 'Security' section below.
Person specification
Responsibilities
The role requires a highly organised, efficient individual capable of managing competing priorities effectively to manage a variety of responsibilities requiring completion and/or continued attention placed on them, including but not limited to:
- Providing diary management and personal assistant support to the Head of CRC Deputy Director and ad hoc tasks for their Senior Leadership Team.
- Maintaining the CRC organisation resource baseline and supporting vacancy holders with recruitment campaigns and assisting with improvements of the appropriate recruitment processes.
- Building, using and continuously improving and developing CRC Management Information and responding to ad hoc requests for information often at short notice.
- Finance and budget management duties responsible for raising requisitions, managing purchase orders and tracking payments and spend against budget.
- Co-ordinating role for Learning & Development, Reward & Recognition, Business Continuity and Wellbeing, ensuring communications to CRC colleagues are clear.
- Support the Engineering & Delivery Team with a multitude of ad hoc administration taskseg risk logging, lessons learnt, reviewing Delivery tickets, communications and SharePoint site management
- Be the CRC co-ordinator, ensuring communications to CRC colleagues are clear, for:
- Reward & Recognition
- Learning & Development
- Business Continuity
- Engineering and Delivery Team Wellbeing.
Essential Criteria
Applications are encouraged from candidates who can demonstrate they have proven experience of:
- Strong stakeholder management skills with senior leaders and other stakeholders plus the ability to build relationships and deliver through others.
- Managing competing priorities from a variety of sources and the ability to work with minimal supervision.
- Building and using Management Information with an excellent organisation capability and a strong knowledge of Microsoft Office tools including but not limited to Word, PowerPoint and Excel.
- Budget and finance management, for example: requisitioner, purchase order and invoice management. Plus, overall financial tracking of receipts, payments and spend against forecast.
Must have or be willing to undergo Security Check (SC) level clearance.
Desirable Criteria
- A working knowledge of SharePoint.
- Understanding of Recruitment Processes.
- Experience of or familiarity with agile type ticketing systems for project management and issue tracking.
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
Benefits
Alongside your salary of 37,497, Department for Work and Pensions contributes 10,862 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.
As part of the application process you will be asked to complete a CV, personal statement and a behavioural statement. Further details around what this will entail are listed on the application form.
Candidates will be required to provide a CV covering work history, achievements in role and qualifications. Additionally, a Personal Statement is required, demonstrating how you meet the Essential Criteria (listed in Person Specificationsection) for this role (maximum 750 words).
You are also requested to provide a 250-word statement at application for the lead Behaviour, "Working Together".
Should a large number of applications be received, an initial sift may be conducted using the lead Behaviour,Working Together. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
The sift panel will use the information relating to your employment history (your CV) and your personal statement of suitability to assess your experience, skills and knowledge and the lead Behaviour.
When giving details of your employment history, you should include details of the work that you have been involved in, skills used, outcomes, and your role therein.
All applications will be assessed and sifted based on the essential criteria in the advert, using the information you provide in your completed application form.
Interview
Successful candidates will be invited to a video interview where candidates will be assessed on Behaviours and Strengths.
We will assess you against 3 behaviours at the interview stage:
- Working Together
- Communicating and Influencing
- Delivering at Pace
Sift and interview dates to be confirmed.
Further Information
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website .
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applic ations without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on and ask to speak to the operations manager in confidence, or email
For further information on National Security Vetting please visit the Demystifying Vetting website .
It is strongly recommended that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.
The exception to this are roles in Economic, Serious and Organised Crime (ESOC) which will be located elsewhere in Newcastle, and this can be communicated separately as part of those campaigns.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Hybrid Working
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Use of AI
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Rebecca Walters
- Email :
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . <BR>If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
AttachmentsCP 414778 Wupt V3 Opens in new window (odp, 7037kB) 414778 HEO Candidate Pack - Security Business Intelligence and Management Manager V3 Opens in new window (odp, 4861kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 16kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 68kB)
