Job Description

The team you'll be working with:

At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be our clients, partners or employees.

To achieve our goals our diverse and talented team leads by example. As a Leader you will uphold the essence of the company, be a focal point for your team, colleagues and clients and be involved in decisions to ensure the long-term sustainability of the organisation.

We support each other to be who they want to be, work how they work best. This is how we bring innovation, and we build a better future for our people, our business and our society.

We provide a safe environment in which all of us can be ourselves and reach our full potential. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people because we are exceptional together.

We understand you may not tick all the boxes of the requirements lists but if you are interested in this or other opportunities within NTT DATA, do not think twice and apply!

As part of our continuous growth, we are seeking aSalesforce Industry Architectto join ourSalesforce Architecture and Advisory teamin London, focusing on clients in thePublic Sector.

TheSalesforce Industry Architectacts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance.

What you'll be doing:

Serve as a trusted advisor to key stakeholders within our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple architects. Collaborate with project and engagement managers to support planning and execution in partnership with the client. Oversee project vision, direction, and the review of key deliverables. Drive early solution evaluations, manage issues proactively, and engage with executive teams, engineering, and product management. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies and executive influence. Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. Support the Pre-Sales team in developing proposals, including target and transition architectures, security and compliance considerations, integration strategies, data migration plans, and implementation roadmaps.

What experience you'll bring:

15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Public Sector. Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Public Sector Solutions Accredited Professional and Service Cloud Consultant certifications are mandatory. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyze, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Extensive experience with end-to-end Salesforce platform implementations, with direct Salesforce development experience being a plus. Proven ability to define system designs, identify current state gaps, and propose end-state solutions. Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies.

Preferred Qualifications:

Experience as a Senior Architect in a mid to large-sized organization, driving organizational transformation in a matrixed environment is highly desirable. Background in defining and delivering enterprise applications on the Salesforce Platform, including coded solutions, is a significant plus. Additional Salesforce certifications such as Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. In-depth knowledge of web services, data modeling, and enterprise application integration, including experience with ESBs, ETL tools, and common integration design patterns with systems like CMS, ERP, HRIS, and data warehouses. Agile Methodology certification, such as Scaled Agile Framework (SAFe), is a plus.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

what we'll offer you:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

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