Records & Retention Officer

As a Records & Retention Officer, you will be responsible for overseeing the management, organisation, and compliance of electronic and paper-based records. You will help develop retention policies, ensure adherence to data regulations, and educate staff on effective records management.

What you’ll be doing as a Records & Retention Officer

Ensure compliance with relevant legislation and regulatory requirements, including OFWAT, Freedom of Information, and the Data Protection Act (GDPR).
Oversee the management of electronic and paper-based records at Thames Water, ensuring compliance with agreed data retention standards.
Develop new records management standards.
Educate staff on effective records management.
Establish and manage Thames Water’s record management system.Base Location: Reading - Hybrid.
Working Pattern: 36 Hours.

What you should bring to the role
We want to bring together a team of brilliant tech minds with game-changing ideas. We’re looking for people who will help us re-imagine the way we work and the way we get things done:  
A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
Obsessed with data. Obsessed with excellence.
People who think and behave differently to the way we do. People who don’t want to just be another cog in the machine.
Experience in leading a records management function.
Understand data lifecycle management, data modelling and align data initiatives with business objectives.
Effective negotiation and influence abilities across all levels.
Knowledge of cutting-edge data quality practices. Ability to assess data usage and ensure alignment with business goals.What’s in it for you?

Competitive Salary of up to £58,000 per annum depending on experience.
Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
Generous Pension Scheme through AON.
Access to lots of benefits to help you take care of you and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment