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Product Data Quality Executive

Softcat
Manchester
2 weeks ago
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Overview

The Product Data Quality Executive plays a critical role in ensuring the accuracy, completeness, and consistency of manual product part codes across Softcat's systems. This role supports the Product Data Manager in driving data quality improvements and managing the end-to-end business processes for manual part code creation, enrichment, and integration between CRM and the Master Data Management (MDM) platform.

Key Responsibilities
  • Manage, monitor and cleanse manual product part codes to ensure accuracy, consistency, and completeness.
  • Lead on identifying and resolving data quality issues, working closely with stakeholders to understand root causes and implement corrective actions.
  • Develop and apply validation rules and quality checks to ensure high standards of product data integrity.
  • Manage the lifecycle of manual product part codes from initial creation in CRM through to enrichment in the MDM platform and final pushback to CRM.
  • Collaborate with cross-functional teams to ensure smooth handoffs and timely updates of product records.
  • Track and report on the status of product records, highlighting bottlenecks or delays in the enrichment process.
  • Work closely with product teams, sales, and data owners to gather missing product information and ensure completeness of records.
  • Support the Product Data Manager in implementing data governance and quality initiatives across the product data domain.
  • Maintain clear documentation of data quality processes, business rules, and workflows.
  • Produce regular reports and dashboards to track data quality metrics and highlight areas for improvement.
Required Skills & Qualifications
  • Strong attention to detail and a passion for data accuracy.
  • Experience working with CRM systems and MDM platforms (experience with MS Dynamics and CluedIn is a plus).
  • Understanding of data quality principles and data governance frameworks.
  • Familiarity with data integration workflows and ETL processes.
  • Excellent problem-solving and analytical skills.
  • Ability to communicate effectively with technical and non-technical stakeholders.
  • Experience with tools such as MS Purview and PowerBI is desirable.
Working with Softcat

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs
Additional Information

We acknowledge that the confidence gap and imposter syndrome are real. If you have a disability or neurodiversity, we can provide support or adjustments you may need throughout our recruitment process. Any information you share on your application will be treated in confidence. Details about life at Softcat and our commitments to diversity and inclusion are available at jobs.softcat.com/jobs/our-culture/.

Here at Softcat, we welcome the use of AI in the application process, while emphasising the importance of authenticity in your submission.

Job Details

Seniority level: Not Applicable
Employment type: Full-time
Job function: Quality Assurance
Industries: Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting

Location notes and other postings: Referrals increase your chances of interviewing at Softcat. Various locations appear here for visibility only.


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