Process & Performance Data Analyst

NFU Mutual
Stratford-upon-Avon
3 weeks ago
Applications closed

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Process & Performance Data Analyst

  • Brand new opportunity within the organisation
  • Excellent exposure to senior stakeholders and strategic decision making
  • Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon

About the role

This is an exciting time to join NFU Mutual and be part of a newly created team. The Customer Process Centre of Excellence, within our evolving Customer Service Strategy and Change team, will centralise expertise, streamline end-to-end processes, and enhance customer experience while boosting our enterprise-wide collaboration. This is a fantastic opportunity to help shape the future of our business and make a real impact as we set the stage for ambitious growth.

As a Process Data Analyst, youll play a key role in supporting NFU Mutuals data-driven culture, helping internal stakeholders make better, faster and more informed decisions. Youll do this through the extraction, analysis, interpretation and presentation of high-quality data and insight that supports performance management, forecasting and continuous improvement across the business.

Youll work closely with stakeholders across multiple departments to understand their data needs, translate requirements into clear analytical outputs, and deliver meaningful MI, dashb...

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