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Operations Analyst, Insurance Operations

City of London
7 months ago
Applications closed

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Operations Analyst, Insurance Operations
London / Hybrid Working
Circa £50k + Private Medical Insurance, Life & Critical Illness Cover, Generous Pension, Volunteering Leave, Flexible Working Options

Insurance Operations, Underwriting Support, Bordereaux, Delegated Authority Data Quality, Process Improvement

Operations Analyst required to join a fast-paced, collaborative team at the heart of a growing and well-established underwriting business. In this role you will shape the future of operational excellence in a dynamic, forward-thinking insurance environment.

This newly created role offers the chance to work within a high-energy operational function supporting key growth areas across multiple lines of business. It’s the perfect opportunity for someone with strong analytical skills and a deep understanding of underwriting processes who’s ready to take the next step in their career.

Key Responsibilities:

  • Maintain and enhance underwriting processes to ensure compliance and operational efficiency.

  • Oversee accurate data input across business lines, delivering first-class support to underwriting teams.

  • Lead the onboarding of new underwriting teams and offices into the operational model.

  • Act as a central liaison with Credit Control, Finance, Compliance, Audit, Marketing, and IT.

  • Build and maintain relationships with carrier and broker partners.

  • Support and manage system changes, testing, and reporting for underwriting and broking platforms.

  • Handle monthly income and debt reporting, including bordereaux processing and credit control.

  • Produce management information reports and respond to ad-hoc requests.

  • Monitor data accuracy and drive quality control through exception reporting.

  • Identify operational inefficiencies and contribute to continuous process improvement.

    Key Requirements:

  • Previous experience in insurance operations, with exposure to delegated authorities and bordereaux.

  • Excellent communication skills, both written and verbal.

  • Strong organisational ability and high attention to detail.

  • Capable of managing multiple workstreams and setting clear priorities.

  • Ability to communicate new ideas and process improvements effectively.

  • Confident self-starter and strong team player.

  • Solid understanding of operational and underwriting best practices.

    Join a people-first organisation where your voice is heard, your ideas matter, and your career can truly flourish. You’ll benefit from flexible working arrangements, career development opportunities, and a supportive environment that encourages innovation and collaboration. If you’re ready to make an impact, this could be your next big move.

    For a full consultation, please contact Arc IT.

    Salaries will be based on experience

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