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Onboarding & Data Governance Assistant

eFinancialCareers
Greater London
4 days ago
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Onboarding & Dataernance AssistantVacancy Name
Onboarding & Dataernance Assistant

Vacancy Number
VN804

Employment Type
Permanent

Location
UK

Job Details

THE BUSINESS

AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally. We help our clients manage the critical elements of their business - its people and its finances - by providing resources and technology that ensure things run smoothly no matter what hurdles they encounter.

THE TEAM

At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do.

Does AAB sound like a good fit for you? We currently have an opening for an Onboarding & Dataernance Assistant to join our Operational Support Services team.

THE ROLE

Onboarding & Dataernance Assistant - UK
Role Overview:
The Onboarding & Dataernance Team play a crucial groupwide role within AAB's Operational Support Services team, ensuring a seamless integration of new clients into AAB's ecosystem and supporting our vital regulatorypliance. This position demands meticulous attention to detail and a proactive approach to managing the onboarding process, from initial Anti-Money Laundering (AML) and Know Your Customer (KYC) checks to monitoring and supporting requirements for ongoing client due diligence and dealing with thepliance aspects of client exits, all handled within our CRM system
Technical support and ongoing training will be provided by the Onboarding & Dataernance Lead and the Business Protection Team in relation to client acceptance, AML and KYC checks and other relevant clientpliance requirements.

Client Onboarding Workflow

Process Management:Oversee the end-to-end client onboarding process, ensuring adherence to established workflows without overlooking any steps.Information Accuracy:Ensure all client information is accurately recorded and maintained within the CRM system.

AML and KYCplianceNew Clients:Conduct Anti-Money Laundering (AML) and Know Your Customer (KYC) checks in line with regulatory policies. This includes open-source adverse media searches, identification and verification checks using tools like SmartSearch, and ensuringpletion of AML risk assessments.Ongoing Monitoring:Monitor changes in client ownership or control and update AML/KYC checks accordingly. Support client delivery teams in conducting ongoing due diligence.Professional Enquiry RequestsPrepare and issue professional enquiry requests aligned with the services provided, ensuring timely follow-ups and responses.Engagement Letters and Extra Service OrdersDraft and issue engagement letters and extra service orders, including necessary appendices. Manage the signing process via the CRM and ensure documents are accurately saved in the client's folder within the Document Management System.CRM ManagementMaintain up-to-date and accurate client data within the AAB CRM system, ensuringpleteness for integration with systems like Practice Engine.Client DisengagementManage the client disengagement process, including issuing responses to professional enquiries, sending disengagement letters, and closing client accounts.Ad Hoc TasksAssist in various tasks and projects as required, demonstrating flexibility and adaptability.Best Practices for Effective OnboardingRegulatorypliance:Stay updated with the latest AML and KYC regulations to ensure all onboarding processes meet current standards.Efficient Use of Technology:Leverage tools like SmartSearch for identity verification and document management system to streamline processes.Clearmunication:Maintain open lines ofmunication with clients and internal teams to facilitate a smooth onboarding experience.Continuous Improvement:Identify onboarding workflows to enhance efficiency and client satisfaction.Data Integrity:Ensure all client information is accurately captured and securely stored, maintaining data integrity across systems.Key Skills and AttributesA solid understanding of AML and KYC regulations, with the ability to apply these in a practical, business context Familiar with systems and platforms typically used in a professional services environment including CRM, document management and agreement management platforms (such as CRM and Sharepoint systems. Willingness and aptitude to develop skills and knowledge Strong organisational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously Excellentmunication skills, both written and verbal, with the capability to engage effectively with a range of stakeholders including clients, potential clients, suppliers and team members at all levels Strong time management skills, with the ability to work independently and take ownership of tasksRole RequirementsExperience in client onboarding or a related field, preferably within a professional services environment A proactive approach to problem-solving and the ability to work independently as well as part of a team An understanding of a professional services organisation is advantageous A proactive and positive attitude to problem solving and the ability to work independently as well as part of a teamWork EnvironmentA collaborative office setting, with a focus on high standards of stakeholder/client service andpliance As a successful and evolvingpany, we're always open to ideas and suggestions to enhance efficiencies
At AAB you will have tremendous opportunities that will meet your career aspirations, working in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates.

AAB Group is an equal opportunity employer. We celebrate diversity and aremitted to creating an inclusive environment for all employees.

#UK3

Salary
petitive Job ID VN804

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