IT Project Manager

IT Project Manager (12 Month Fixed term contract)
IT Project Manager to lead and oversee IT projects from inception to completion in line with the IT Strategy Action Plan. Responsible for planning, executing, and delivering projects on time, within budget, and according to specifications.
Salary: £35,000 - £45,000
Location: Tunbridge Wells
Hours: 35 per week
Probation Period: 6 months
Notice Period: 1 month
Why Choose Us

• Contributory pension scheme 4% to 10% matched contributions
  
• Hybrid working
  
• Free onsite car parking
  
• Life assurance of 4x annual salary (Terms and Conditions apply)
  
• 30 days annual leave in addition to bank holidays
  
• Two volunteer days per year
  
• Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
  
• Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
  
• Extensive annual Staff Wellbeing programme
  
• Enhanced maternity, paternity, and shared parental leave provision
  
• Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
  
• Annual flu vaccinations
  
• Access to an extensive range of corporate discounts on shopping, travel & days out
  
• Social events, including lunchtime walking, rounders, festive Fridays
  
• Travel loan
  Role Specific Responsibilities
  *Lead and manage IT projects, ensuring alignment with business objectives and technology strategies.
  *Define project requirements, scope, benefits, objectives, deliverables, and success criteria.
  *Develop and maintain detailed project plans, schedules, budgets, and resource allocations. Manage project documentation, including requirements, reports, and post-implementation reviews.
  *Monitor project progress, identify risks, and implement mitigation strategies and raise these as appropriate with the Project Sponsor and the Major Projects Board.
  *Conduct regular status meetings and provide project updates to stakeholders.
  *Facilitate effective communication between technical and non-technical teams.
  *Project manage the development of IT solutions in accordance with business *Coordinate appropriate user acceptance testing and data quality assurance.
  *Participate in the strategic planning of IT solutions across the business, including the role of technology in driving efficiencies. Coordinate internal and external resources, ensuring smooth execution of project tasks.
  *Partner closely with key suppliers and other housing associations, fostering a collaborative culture that advances the business.
  *Promote the use of IT systems across the business and work closely with other teams to ensure they are using the systems to their full potential, assisting them to analyse, define and specify requirements. Identify any end-user training requirements.
  *Deputise for the Senior IT Project Manager as and when required.
  Required Education and Qualifications
  *Project Management Professional (PMP), or Certified Scrum Master (CSM), or PRINCE2 certification is highly desirable
  Required Key Skills and Competencies
  *Proven knowledge and experience of successfully working in an IT Project Management.
  *Strong understanding of IT infrastructure, software development, cloud computing, and cybersecurity.
  *Experience managing projects using Agile, Scrum, or Waterfall methodologies.
  *Familiarity with project management tools such as Jira, Trello, MS Project, MS DevOps or equivalent.
  *Proven experience of analysing business processes and information and producing process maps. <
  *Proven experience developing and maintaining effective working relationships with internal teams and external suppliers.
  *Proven experience of using systems to support business improvement and efficiency.
  *Experience of working in the social housing sector.
  *Excellent interpersonal skills with the ability to communicate effectively and professionally, projecting a positive impact on recipients.
  *Ability to write and present reports.
  *Ability to manage budgets.
  *Proven ability to think innovatively while assessing risks and opportunities in a measured way.
  *Proven ability to influence, persuade and negotiate with a wide range of people to gain their commitment and influence outcomes.
  *Excellent organisational and time management skills.
  *Ability to work as part of a team.
  *Strong leadership, communication, and interpersonal skills.
  *Excellent problem-solving, analytical, and decision-making abilities.
  *Ability to manage multiple projects in a fast-paced environment.
  *Detail-oriented with strong organizational and time management skills.
  *Proficiency in risk assessment and conflict resolution.
  *Adaptability to new technologies and evolving business requirements.
  *Strong negotiation and influencing skills.
  Required Behaviours
  *Ability to support the strategic vision and goals of the organisation.
  
• The motivation and commitment to meet high personal standards and commit to challenging goals and objectives.
  *The ability to address the needs of customers in a way that shows commitment to excellent customer service.
  *Evaluates and reviews work to meet high standards that consistently meet or exceed expectations.
  *Demonstrable resilience when working in challenging situation, under pressure and to tight deadlines.
  
• A willingness to attend training and to develop relevant knowledge, techniques and skills
  General
  
  • Comply with our ambitions to secure value for money in all we do and seek to continuously reduce our carbon footprint.
    
  • Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
    
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
    
  • To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.
    
  • Attend and participate in training and other meetings and staff events as required.
    
  • Be an effective member of your team, presenting a positive impression of your section and the business.
    
  • This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.
    Equal Opportunities Statement
    TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.
    We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.
    We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.
    Applications
    Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.
    Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer.
    Key Dates
    Close date: 9 June 2025
    Interview Date: W/C 16 June 2025