Insurance Product and Data Analyst (Accident & Health)

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.

Purpose of the job

Reporting to the Head of Pricing & Underwriting (Accident & Health), the Product and Data Analyst will be responsible for contributing to the management of our product collaterals. This includes review of existing products and enhancing/control of product terms and conditions. Experience in data analysis and understanding impact of product changes to price is required.

Knowledge and interest in health insurance products is at the core of this role. This includes data analysis with a focus on interpreting data effectively, drilling down to customer impact which can be communicable to clients.

This is a varied role demanding a good balance between data analysis/MI, product, customer and excellent communication skills. It is a real opportunity to contribute to the shape and execution of the next steps in Collinson’s broader Health line of business strategy.

Key Responsibilities

Product

1. Carry out product reviews, assess what changes are needed to align/differentiate with the market.
2. Keep abreast of changes in existing products across the market.
3. Compile policy wordings, in conjunction with the Compliance department, to reflect the cover provided by the policy in line with the pricing interpretation & expectation.
4. Demonstrate consistent adherence to local governance principles, primarily focusing on fair treatment of the end customer.
5. New product development from idea to launch – involvement and ownership of every stage of the product cycle, with a direct impact on the results for A&H.
6. Support Account and Business Development and Marketing teams when creating/enhancing products, with a strong focus on customer need and customer communication.

Data

1. Analyse premium and claims data to assess drivers from a product perspective behind the performance.
2. For existing schemes, contribute to annual product reviews, utilising scheme performance data to propose and implement enhancements.
3. Day-to-day Medical Underwriting of Health products, working with the operational policy admin, claims and assistance teams. Act fairly, properly, and communicate the underwriting decisions to partners/customers.

Knowledge, skills and experience required

1. Experience in insurance product/data with an understanding of Health insurance products.
2. Ability to analyse data to assist in underwriting decisions.
3. Ability to articulate statistical and data trends into actionable insights and translate these into easy-to-understand recommendations for both technical and non-technical audiences.
4. Excellent attention to detail/analytically focused and a strong understanding of data manipulation.

Personal Attributes

1. Strong focus on delivery, influencing across different job levels and departments.
2. A genuine interest in the Health & Dental markets and an awareness of the customer journey.
3. Good business acumen, the ability to balance creativity with strong commercial delivery.
4. Ability to manage multiple stakeholders internally and externally, an effective relationship builder.
5. Ability to work independently, developing an approach to problems with structured solutions.
6. Strong communication skills, particularly in explaining technical concepts to a non-technical audience.
7. Demonstrates effective planning. Strong coordination and organisational skills to support self-directed execution on key product initiatives.
8. An aptitude for thinking beyond the numbers when developing new business products.

Qualifications and Skills

1. Experience in Consumer lines (Health products preferred) Insurance experience in a similar role.
2. Strong command of MS Excel, PowerPoint and Word (intermediate/advanced). Previous experience of manipulating insurance data is advantageous.
3. Broader awareness of insurance regulation would be advantageous.
4. Educated to degree level in a numerate subject (Mathematics, Statistics, Actuarial Science, Science preferred) or equivalent professional qualification.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight-led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at .

#J-18808-Ljbffr