Information Systems Support Technician

Minffordd
4 weeks ago
Applications closed

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Technegydd Cymorth Systemau Gwybodaeth
Penrhyndeudraeth, Gwynedd

Amdanom Ni

Mae Awdurdod Parc Cenedlaethol Eryri (ENPA) yn gwarchod harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Yn ymestyn dros 823 milltir sgwâr, mae’r parc yn gartref i fynydd uchaf Cymru, llyn naturiol mwyaf Cymru, a thros 26,000 o bobl.

Rydym nawr yn chwilio am Dechnegydd Cefnogi Systemau Gwybodaeth i ymuno â ni yn llawn amser, parhaol, gan weithio 37 awr yr wythnos.

Mae sgiliau Cymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd ar gyfer yr union lefel sydd ei hangen ar gyfer y swydd hon.

Y Manteision

  • Cyflog o £28,163 - £31,067 y flwyddyn
  • 24 diwrnod o wyliau blynyddol ynghyd â gwyliau cyhoeddus, gan gynyddu i 29 diwrnod ar ôl pum mlynedd o wasanaeth
  • Opsiynau gweithio hybrid
  • Rhaglen cymorth i weithwyr a mynediad at swyddogion cymorth cyntaf iechyd meddwl
  • Cyfleoedd dysgu a datblygu
  • Cynllun beicio i'r gwaith
  • Swyddfeydd mewn lleoliad hardd

    Y Rôl

    Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth technegol a chynnal a chadw ar gyfer ein systemau TG.

    Yn benodol, byddwch yn goruchwylio gosod, cynnal a chadw ac uwchraddio caledwedd a meddalwedd cyfrifiaduron pen desg, gan ddarparu cymorth technegol rheng flaen a datrys diffygion system.

    Y tu hwnt i hyn, byddwch yn cefnogi ein swyddogaethau GIS trwy reoli gwybodaeth ofodol, cynnal gwiriadau ansawdd data, a chreu mapiau ac adroddiadau yn ôl yr angen.

    Yn ogystal, byddwch yn:

  • Cynnal profion PAT i sicrhau diogelwch offer
  • Rheoli lefelau stoc o nwyddau traul cyfrifiadurol ac ymylol
  • Cyflwyno hyfforddiant TG sylfaenol i staff ac aelodau

    Amdanoch Chi

    I gael eich ystyried yn Dechnegydd Cymorth Systemau Gwybodaeth, bydd angen y canlynol arnoch:

  • Y gallu i gyfathrebu yn Gymraeg a Saesneg
  • Gradd berthnasol neu o leiaf dwy flynedd o brofiad mewn systemau gwybodaeth
  • Profiad gyda chaledwedd cyfrifiadurol, meddalwedd, a systemau TG cyffredinol
  • Profiad o systemau GIS a GPS
  • Trwydded yrru lawn, ddilys

    Sylwch, bydd gofyn i chi deithio ar draws ein safleoedd.

    Y dyddiad cau ar gyfer y rôl hon yw 23 Mai 2025.

    Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Systemau TG, Technegydd GIS, Dadansoddwr Cymorth Technegol, neu Dechnegydd Cymorth Bwrdd Gwaith.

    Felly, os ydych am gymryd rôl Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais drwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Mae'r gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.

    Information Systems Support Technician
    Penrhyndeudraeth, Gwynedd

    About Us

    Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

    We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week.

    Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

    The Benefits

  • Salary of £28,163 - £31,067 per annum
  • 24 days' annual leave plus public holidays, increasing to 29 days after five years’ service
  • Hybrid
  • Employee assistance programme and access to mental health first aiders
  • Learning and development opportunities
  • Cycle to work scheme
  • Offices in a beautiful location

    The Role

    As an Information Systems Support Technician, you will provide technical assistance and maintenance for our IT systems.

    Specifically, you will oversee the installation, maintenance, and upgrading of desktop PC hardware and software, providing first-line technical support and troubleshooting system faults.

    Beyond this, you will support our GIS functions by managing spatial information, performing data quality checks, and creating maps and reports as required.

    Additionally, you will:

  • Conduct PAT testing to ensure equipment safety
  • Manage stock levels of computer and peripheral consumables
  • Deliver basic IT training to staff and members

    About You

    To be considered as an Information Systems Support Technician, you will need:

  • The ability to communicate in Welsh and English
  • A relevant degree or at least two years’ experience in information systems
  • Experience with computer hardware, software, and general IT systems
  • Experience of GIS and GPS systems
  • A full, valid driving licence

    Please note, you will be required to travel across our sites.

    The closing date for this role is 23rd May 2025.

    Other organisations may call this role IT Support Technician, IT Systems Technician, GIS Technician, Technical Support Analyst, or Desktop Support Technician.

    So, if you want to take on the role of Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

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