Housing Revenue Systems & Data Analyst

Job Title: Housing Revenue Systems & Data Analyst

Are you passionate about using data to improve lives? Join Camden and help shape the future of housing services.

We’re looking for a Housing Revenue Systems & Data Analyst to play a pivotal role in driving innovation, compliance, and performance within our Rent Accounting Team. This is your chance to apply your technical expertise to something that truly matters—delivering excellent housing services for the people of Camden.

About the Role

As our Housing Revenue Systems & Data Analyst, you will manage and optimise key housing finance systems, support statutory processes, and turn data into insights that drive better decision-making and service outcomes.

Whether it’s maintaining complex rent systems, producing performance analytics, or supporting strategic projects, you’ll be at the heart of a team committed to service excellence and continuous improvement.

Key Responsibilities

1. Systems & Compliance
   
   

• Configure, maintain, and enhance housing management systems (e.g. Northgate NEC).
  
  
• Act as gatekeeper for system changes related to rents and housing data.
  
  
• Lead system testing and manage update rollouts.
  
  
• Ensure statutory compliance with rent processes and communication.
  
  
• Collaborate with ICT and third-party vendors on system upgrades.
  
  

1. Business Intelligence & Reporting
   
   

• Build and maintain reports on arrears, income recovery, and performance.
  
  
• Support rent-setting and budgeting through robust forecasting models.
  
  
• Use SQL, SAP BusinessObjects, and QlikSense for data analysis and insight generation.
  
  
• Drive data quality, governance, and performance reporting.
  
  
• Identify trends and enable data-driven decision making.
  
  

1. Operational Support
   
   

• Oversee rent reconciliation and transaction matching processes.
  
  
• Manage quarterly and annual rent statements and notifications.
  
  
• Prepare and deliver statutory returns on time.
  
  
• Respond to ad hoc data and reporting requests.
  
  

1. Strategic Development
   
   

• Represent rent systems in council-wide IT and transformation projects.
  
  
• Map business processes and assess impacts of change.
  
  
• Develop gatekeeping protocols in collaboration with Corporate Finance.
  
  
• Produce technical specifications and support systems integration.
  
  About You
  
  We're looking for someone who:
  
  
• Has hands-on experience with housing management and finance systems (ideally Northgate NEC).
  
  
• Is confident managing large datasets and delivering insightful analysis.
  
  
• Understands rent legislation, financial reporting, and housing policy.
  
  
• Has strong skills in SQL and business intelligence tools.
  
  
• Enjoys working collaboratively across technical and non-technical teams.
  
  
• Champions service excellence and statutory compliance.
  
  
• Ideally has experience with ITIL practices, social housing, and is working toward (or holds) a CCAB qualification.
  
  Working the Camden Way
  
  At Camden, how we work is just as important as what we do. Our organisational values—Delivering for Camden, One Team, Pride in Getting it Right, Finding Better Ways, and Personal Responsibility—guide everything we do. We’re transforming services to meet 21st-century challenges while keeping our communities at the centre.
  
  What We Offer
  
  
• A flexible, hybrid working model
  
  
• A welcoming, inclusive, and diverse workplace
  
  
• Continuous learning and career development opportunities
  
  
• The chance to be part of a high-impact, purpose-driven team
  
  
• Supportive policies and benefits that help you thrive inside and outside of work
  
  How to Apply:
  
  If you're ready to be a part of a service that truly makes a difference, we’d love to hear from you. Email your cv or call (phone number removed)