Head of Product Management

A Non Profit Organisation in London are seeking a Head of Product Management to lead a newly formed team of 6 encompassing Product Owners and Senior Analysts. The team will manage 5 different products and you will be responsible for the developing the strategy for the organisation in regards to product.

The Head of Product Management will drive the growth and maturity of a newly established yet existing team, ensuring digital products and services effectively support healthcare delivery. This role will shape and execute a clear product strategy, aligning with their mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities:

Product Strategy & Roadmaps: Define and communicate a product vision that aligns with strategic healthcare objectives, ensuring digital roadmaps address business needs and improve service delivery.

End-to-End Product Lifecycle Management: Lead the development, launch, and continuous improvement of digital solutions that streamline processes and enhance client experiences.

Stakeholder Collaboration: Partner with internal teams (Operations, Clinical, Marketing, Technology, Finance) and external stakeholders to ensure alignment and adoption of digital products, gather insight and validate requirements.

Leadership & Team Growth: Develop, motivate, mentor, and expand a cross-functional team of product owners, fostering a culture of innovation and collaboration.

User-Centered Design & Digital Innovation: Lead user research initiatives to inform product development, remain focused on accessibility and security, leveraging health industry trends and emerging technologies.

Data-Driven Product Management and Business Insights: Utilise data analytics and business analysis techniques to monitor performance, assess health market trends and derive actionable insights for decision-making and product improvements.

Experience:

A deep and varied experience of product management and business analysis (preferably with some experience in healthcare and/or charity sector) in agile environments to deliver customer and outcome-led solutions.
Excellent teamwork and interpersonal skills, to build strong relationships and a collaborative culture with colleagues and stakeholders across the organisation to develop hypotheses, test and learn and iteratively develop technical solutions to business problems.
Exceptional communication and presentation skills with stakeholders from all levels of the organisation from team members to Strategic Leadership Team. As a strong communicator you will work with both internal and external stakeholders to understand and solve problems using digital and data.
A proven client/user-centric approach, with the ability to deliver great user experience to the cohorts of a given product portfolio, whilst balancing and advocating for the different needs that could exist e.g. between clients, clinicians, operations etc.
Experienced leading cross-functional teams, whilst also being comfortable leading from the front by taking a more hands-on approach when needed