We are the marketing localization people. Our vision is to blend the best of marketing and localization to drive customer success. We help our clients achieve the right balance of people, process, and systems needed to deliver lasting international growth and ROI.

THE ROLE

Our business is growing, and we’re looking for a talented PM with a can-do attitude, a willingness to learn and the desire to make your own opportunities as you grow with us. We value courage, autonomy, accuracy, collaboration, creativity, speed and proactivity. We are committed to a positive, open working environment that enables our people to develop and thrive.

As a Project Manager working closely with our Program Managers and wider account team, you’ll be focusing on critical work for our streaming client’s Turkish assets as well as US assets.

You’ll be focusing on two critical bodies of work:

1. Criteria-based and efficient review of title production work for all our online streaming client's work for Turkey. This role is responsible for gathering required assets from the Content Partner, moving through Artwork Creation with our internal and external design resources, and delivering assets to our key client. This role will be handled both in Turkish and English, so ability to communicate fluently in both languages is key.

2. Managing end-to-end production of localized Title Treatments to support the needs of Product, Marketing, and AV teams for our online streaming client. Responsible for ensuring both our key client and internal teams are on-track to hit all milestones and complete all deliverables, keeping clear and timely communication with multiple client teams.

Locale:

We are looking for a PM who is fluent in both English and Turkish and can communicate professionally in both languages, written and spoken. It is not required that this PM reside in Turkey, but it is important for the PM to have a deep understanding of the cultural and linguistic nuances of the Turkish market. It would be great if we could find a PM located in London, so they have more opportunity to connect with the UK Wordbankers. But we are open to the PM being located in the UK, Turkey, or somewhere else in Europe, if it will improve our chances of finding the best PM for this role.

KEY RESPONSIBILITIES & FOCAL POINTS

• End-to-end project management for all Non-Branded titles for Turkey, 1-3 titles per month. Note that this number could increase in the future. 

• Understand the scope and requirements (source content, design requirements, linguistic requirements, client goals, the deliverable, etc.) of all assigned title production requests.

• Own setup and kickoff of titles and track upcoming titles to plan resources accordingly.

• Able to work with internal teams of our key online streaming client to confirm delivery dates and ensure completion of all milestones.

• Anticipate bottlenecks to avoid delays in projects’ workflow whilst bridging communication between our streaming client and external stakeholders.

• Use your local knowledge to share cultural nuances specific to the Turkish market that may impact our artwork production.

• Liaise with external agencies to obtain master artwork files and manage our client's expectations in case of delays.

• QC all assets and communicate feedback to internal team members accordingly before prepping assets for delivery.

• Own and manage the communication with the client throughout the project, always seeking ways to add value and improve our processes. 

• Work closely with in-house Design Lead and in-country designers to create assets and deliver in adherence to the client’s schedules.

• Utilise JIRA, Airtable, Monday, and client’s tools to track titles throughout the entire workflow.

• Experience in managing projects in both English and Turkish, and being able to switch between two languages when speaking to the client and content partners.

• Able to scale to handle multiple projects simultaneously while still maintaining accurate, on-time deliveries in accordance with established SLAs.

• Address any change requests to the client's title production tickets. Identify requests which are outside of the original scope and then work with the Client to seek agreement on appropriate direction and action.

• Proactively identify areas of potential risk and address or escalate the issues as necessary.

• Set up content partners’ billing details in our internal sales system and create quotes at project kickoff to share with the content partners.

• Keep Sr. Program Managers updated on changes to project statuses that can affect financial forecast.

YOU’LL HAVE…

• 3+ years experience in localization or creative design, with knowledge of computational linguistics a plus.

• Extensive experience working with highly detail-oriented tasks.

• 2+ years of Project Management experience. Sound knowledge of Jira, Microsoft Office (Excel), Google Suite, and Adobe Creative Suite is desirable. Experience with Monday is a plus.

• Traffic coordination experience in a business-to-business agency environment, preferably in the marketing or creative services field.

• A desire to learn, be a team player and also able to work accurately, independently and autonomously with a strong customer service attitude.

YOU ARE…

• A self-confident, highly collaborative team player with a deep understanding of localization/design best practices specific to localization/design process and systems.

• A problem-solver. Working with others to overcome bottlenecks in process and identify broadscale standards to support scalable delivery comes naturally to you.

• A problem-lover, thriving on working through root causes, a track record of critical thinking, and implementing solutions with an ability to balance creativity and pragmatism.

• Excellent communicator, multilingual, organized and able to sift through changing priorities, skilled in helping others to succeed by establishing best practices, providing technical support, and helping to engineer processes.

WHY WORDBANK?

At Wordbank, we’re more than just a marketing localization agency, we’re a community committed to transparency, social impact, and professional growth. We believe in fostering an environment that values collaboration, innovation, and personal development.

Values-led & People-first:Being values-led means operating to the triple-bottom-line standards of people, planet, profit. Put simply, we do business with integrity. We care. Not because it’s company policy or because caring sells, but because we’re passionate about what we do, who we are, and the difference we can make – not just to our clients, but to our staff, our resources, and our community.

We believe that our people are our greatest asset, that our culture sets us apart from most every competitor we face, and that our commitment to what we can achieve together is unrivaled in our industry.

We’re intent on standing out (and up) for what drives us. When our values (drive, connection, excellence, care, connection, creativity) come together, that’s the Wordbank difference. Our values inform our behaviours and decision-making in all that we do, and makes us who we are, striving to do, and be, our best for each other and our clients every day.

Transparent Culture of Feedback & Accountability:We believe in openness and honesty. Our transparent culture encourages open communication, feedback, and accountability at all levels to make sure everyone’s voice is heard and valued. Everyone should have the right information and context to make decisions in the best interests of the business.

Freedom & Flexibility that works for you:We are committed to providing a culture based on freedom and responsibility and we understand the importance of work-life balance. Embracing flexibility means offering remote work options, flexible hours, and tailored schedules that allow you to excel both personally and professionally. We also like to connect and engage so we ask any local Wordbankers to come into the office a minimum of 2-3 times a week.

Commitment to business as a force for good:Beyond business success, we are committed to making a positive impact on society and the environment. Through our work and initiatives, we volunteer and contribute to causes that matter, fostering a sense of purpose in everything we do. And we don’t just talk about things, we follow through with action. Our Denver office is a certified B Corporation and our London office is Investors in People: Gold, both stringent certifications that prove we’re walking the walk on our commitment.

Mentorship and development:We prioritize your growth. Join a team that values mentorship, coaching, and invests in your professional development. We want to empower you to find your path and we will support you in getting you to the next step.

We are looking for passionate people to grow the business (and themselves) with us. We care more about how you think than what you know. We work hard. We work smart. And we have fun with each other while we’re doing it.

We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, colour, age, religion, gender identity, HIV status, marital status, past or recent military status, past incarceration, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or mental disability, and/or any other protected class under federal, state, or local law.

We are happy to make reasonable accommodations to the recruitment process as needed.