We’re looking for a high-performing individual to join our Fraud Analytics function to support Nationwide in the prevention and detection of fraud and scams across our portfolio.
This role will provide you with the opportunity to liaise with stakeholders across the business to ensure our fraud detection is of a high standard. You will work to ensure fraud prevention systems are fully optimised by creating new rules and monitoring/amending existing rules.
You’ll have the ability to collaborate with others to ensure we’re working together effectively. This role will provide the opportunity to work within our Economic Crime department and with the wider business. For us, it is not just about having the right experience, you need to have an open mind, be able to work collaboratively and be driven to learn and succeed.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield, or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach tohybrid working here.
What you'll be doing
Helping to control fraud losses by developing rule sets to help identify fraud and mitigate significant exposure to financial loss. You’ll also use your own financial crime knowledge along with highly skilled data manipulation and analysis skills to monitor and analyse fraud detection performance, owning and delivering solutions for improving individual rules.
About you
As a minimum requirement you’ll need:
- Experience in coding languages/programmes (for example either SQL/ SAS/Python etc)
- Strong knowledge of excel for analysis, including pivot tables and VLookups etc
- A logical approach to problem solving and the confidence to make recommendations for solutions
- Strong verbal and written communication skills with an ability to influence and challenge stakeholders at all levels
- Strong capability to interpret complex data, identifying trends and effectively communicating findings to stakeholders
- Excellent analytical skills
- Fluency in Microsoft Office 365 Suite (Word, Excel, Powerpoint, Outlook etc.)
- Experience of leading/supporting changes to process
- A logical approach to problem solving with the confidence to make recommendations for solutions
- Excellent personal organisation with the ability to manage your own workload and prioritise effectively
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
- Say it straight- This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- Push for better- This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- Get it done- This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
- A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Wellhub – Access to a range of free and paid options for health and wellness.
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday, pro rata
