Field Data Analyst

Company description:
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world
Job description:
Salary: £28,000
Location: Field Based (Leiciester) With Travel
Hours: 40 hours
We are looking for a highly organised and detail-oriented Field Data Analyst to join our team. In this role, you will be responsible for carrying out hospital-based stock counts, ensuring accurate inventory management, and maintaining strong customer relationships across your assigned region. This is a customer-facing position where accuracy, professionalism, and excellent communication are key.
Your Tasks Schedule and manage stock counts for your allocated region/customers, ensuring efficiency and compliance with SLAs/KPIs.
Act as the primary point of contact with hospitals via email and phone to request and confirm appointments.
Carry out stock counts of various medical products on hospital sites using bespoke inventory devices and software.
Ensure inventory is correctly checked, counted, recorded, reconciled, and reported with supporting explanations.
Monitor product use-by dates and ensure stock is rotated appropriately to minimise waste.
Investigate missing products on site with hospital staff and patient records to establish usage details.
Produce follow-up reports of missing stock for hospitals and Territory Managers once counts are completed.
Communicate progress, changes, and relevant information to all stakeholders, including the inventory team, account managers, hospital representatives, and customer service teams.
Adhere to all company policies, procedures, and safety requirements, including risk assessments, vaccinations, security checks, and safe working practices.
Handle STOK and customer data responsibly, in line with GDPR and company processes, treating all data as private and confidential.
Carry out any other reasonable duties as required.
Please note: you may be required to work within hospital operating theatres as part of this role.
Your Profile Previous experience in a similar role.
Strong knowledge of stock control, including counts, stock rotation, discrepancy investigation, and audit procedures.
Experience in a customer-facing environment.
Excellent IT skills, including MS Office, CRM, and SAP.
Able to work under strict time pressures with strong time management, planning, and organisational skills.
Strong analytical skills with excellent attention to detail.
Full UK driving license.
Experience within the medical industry is an advantage.
We Offer 25 days annual leave plus 8 UK bank holidays with the option to purchase up to an additional 5 days
Pension contribution
A life assurance policy that pays out 4 x Salary
Employee Assistance Programme that provides you with confidential support, information, and advice to help you
Employee Discount Scheme through Treats
Free car parking
Profile description:

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