Experience Strategist/UX Strategist

London

7 months ago

Applications closed

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What You’ll Do

As an Experience Strategist, you will:

Contribute to strategic engagements by helping define user journeys, map opportunity areas, and co-create product direction.
Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities.
Turn research into strategy by translating insights into actionable experience principles, product recommendations, and roadmaps.
Collaborate across disciplines, working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience.
Support client conversations by articulating the “why” behind decisions, connecting business outcomes to user experience improvements.
Contribute to team growth, bringing structured thinking, storytelling, and strategic rigor to everything you do.

What You Bring:
8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution.
Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
Experience translating qualitative and quantitative insights into clear, actionable strategies.
Ability to collaborate in multidisciplinary teams and communicate effectively with stakeholders at different levels.
A portfolio or case studies that showcase how your thinking shaped the user experience and supported product outcomes.
Curiosity, clarity, and confidence in navigating ambiguity and a passion for making the systems more human.

Mainly if you bring the following, you're a superstar in our eyes:
Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces

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