Job summary
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
improving the health of children and young people
supporting people to stay well and independent
acting sooner to help those with preventable conditions
supporting those with long-term conditions or mental health issues
caring for those with multiple needs as populations age
getting the best from collective resources so people get care as quickly as possible.
Main duties of the job
This director of information, intelligence and insights role provides the opportunity to be part of a change to the way we deliver health and care services in Cornwall and the Isles of Scilly; we need a greater focus on prevention, reducing health inequalities by providing equitable access, outcomes and experience, joining up pathways for the benefit of the users and ensuring care is delivered by the right person, in the right place at the right time. Population health management is key to this approach; we need to ensure we have the correct data sets, use all the data we have available well and adopt a data driven approach to planning and delivery of health and care.
Each integrated care system (ICS) in England is required to develop a cross-system intelligence function (IF). These are intended to be system-wide and multi-disciplinary collaborations of intelligence professionals (including data engineers, data analysts, data scientists and qualitative researchers), with representation from analytical leaders and key teams. Intelligence functions will support a breadth of strategic, clinical and operational decisions at ICS level.
About us
We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
You can look forward to excellent benefits including discounts schemes, optional pension and life assurance, flexible working, salary sacrifice vehicles and cycles and much more.
Hybrid working
We offer the flexibility to work from an office (Bodmin, Truro or St Austell), and from home, depending on the requirements of the team.
Job description
Job responsibilities
For full details of the rol please read the job description but summarised below.
The role is within the Integrated Care Board (ICB) and is focused on achieving the four core purposes of integrated care systems (ICS): improving population health, addressing inequalities, enhancing productivity, and supporting broader NHS goals.
The post holder will report to the chief information officer and is responsible for leading the information, intelligence, and insights strategies for Cornwall and Isles of Scilly (CIoS). They will manage the operational delivery of these functions, ensuring secure and resilient information systems that support service planning and performance reporting.
Key Responsibilities:
Provide leadership in developing and implementing the Intelligence Function (IF) and data and analytics strategy across the Cornwall IoS system. Support data and analytical services across ICS partners, fostering a data-driven decision-making culture. Deputise for the chief information officer and lead on digital and data services at various meetings. Develop a vision for integrating information services to support healthcare delivery in CIoS. Build relationships with senior professionals and stakeholders across the CIoS integrated care system and other organisations. Oversee the development and implementation of strategic analytics to support health and care policies. Initiate new information system prototypes and contribute expert knowledge to service redesign. Ensure compliance with legislation and governance, and manage service delivery risks. Shape organisational culture by demonstrating ethical, compassionate leadership in line with NHS values.
The post holder will also manage budgets, line manage staff, and create a positive work environment that supports staff wellbeing and engagement.
PLEASE NOTE:
To be an employee of the NHS you need to successfully complete the following:
Identity checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks
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Person Specification
Qualifications, training and professional membership
Essential
Educated to Masters level or significant equivalent experience Evidence of specialist knowledge, or significant equivalent demonstrable experience within a health informatics field. Extensive knowledge and experience of change management, process change and IM&T issues and solutions within a healthcare environment. Extensive knowledge of the culture and business processes for national information requirements. Evidence of continuing professional development that enhances theoretical and practical knowledge
Desirable
Member of a relevant health informatics professional body
Personal Values
Essential
Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles. Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice. Demonstrates the living values of openness and integrity, contributing to cultures where this thrives. Committed to continuing professional development, actively developing and supporting a continuous learning culture. Demonstrates behaviours that support innovation and transformation.
Experience
Essential
Extensive experience of leading and managing highly visible and sensitive information and research programmes and projects, developing long-term delivery strategies, gaining stakeholder support across CIoS and NHS England approval as well as delivering effectively. Extensive experience at a senior management / deputy director level in an Information/IT environment.
Desirable
Considerable expertise and experience in health informatics and evidence of working within a healthcare environment. Substantial experience of IT service, staff and financial management. Experience of dealing with major private sector IT service providers in negotiating strategic partnerships and managing development projects.
Skills and Knowledge
Essential
Highly detailed understanding of patient information systems, understanding the capability of these systems so that they are used properly in the course of decision making. This would include sound understanding of systems used across all care settings, both administrative and clinical. Ability to influence and shape the agenda for information design, delivery and management, including information standards A clear understanding and appreciation of the processes supporting clinical care.
Desirable
Knowlede and experience of using a rigorous project management methodology ( MSP, Prince2).