Director Business Intelligence (BI)

Gaming Realms (GMR) is renowned for its innovation and delivery of iGaming content in regulated markets worldwide. Behind our success is data — a core part of our business strategy and game design — which enables us to create a positive experience for our players, customers, and the business.

This role will be key to our continued success, as the Business Intelligence (BI) Director will lead and oversee the GMR BI department. The BI Director will be responsible for setting the data strategy, defining the data architecture, ensuring operational excellence, and driving innovation across data visualisation, ETL processes, analytics, automation, and content recommendation systems.

Acting as a key partner to senior leadership, the BI Director will ensure data-driven decision-making across the organisation.

Key Responsibilities / Accountabilities

• Define and deliver the BI strategy in line with business objectives.
• Oversee and evolve the organisation’s data visualisation stack and the ETL processes that support it.
• Drive the development, implementation, and monitoring of new product lines: Super Spin, Free Rounds, Slingo World, new game features etc.
• Set priorities and manage the analysis request pipeline, balancing ad-hoc and ongoing requirements.
• Improve the data visualization of reporting to better equip our commercial teams and customers to optimise GMR games.
• Lead high-impact projects that support strategic business needs, particularly during periods of opacity.
• Guide the design and optimisation of content recommendation systems.
• Build, lead, and develop a high-performing BI team, ensuring skills, resources, and capacity meet future business needs.
• Collaborate with senior stakeholders to translate business challenges into actionable data insights.
• Data governance; Ensure data quality, integrity and security through robust governance policies.
• Act as GMR DPO to implement data protection principles or regulations (GDPR, US Privacy Shield etc)

Personal Characteristics

• Strategic thinker with strong problem-solving capability.
• Highly analytical and methodical.
• Data technical understanding and experience
• Strong leadership presence with the ability to inspire and develop teams.
• Effective stakeholder manager, able to influence at all levels.
• Collaborative team player with a focus on delivering business impact.

Skills

• Excellent communication skills (written, verbal, and presentation).
• Strong organisational and planning abilities.
• Advanced technical expertise across Tableau, MySQL, Python, and modern BI tools (e.g. AWS Redshift).
• Ability to translate complex data into clear, actionable insights for business leaders.

Knowledge

• Advanced knowledge of statistics and data modelling.
• Data visualisation and storytelling best practice.
• Data pipelines, ETL processes, and data governance.
• Understanding of the gaming industry and its commercial levers desirable

Experience

• Proven track record of leading BI or analytics teams at scale.
• Experience in the igaming or entertainment industry is highly desirable.
• Extensive experience working with technical teams on complex data projects.
• Held the role of DPO (Data Protection Officer), or be willing to become a DPO.
• Experience of influencing and collaborating with senior stakeholders across multiple functions.
• Strong background in database scripting (preferably MySQL) and object-oriented programming (e.g., Python).
• Demonstrated success in delivering strategic, data-driven business solutions.