Decision Scientist - Bourne Leisure Head Office

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Decision Scientist
Hemel Hempstead (Hybrid – 3 days in office / 2 daysremote)
Permanent | Full Time
Competitive Salary + Bonus and Benefits

Join Us in Driving Data-Led Decisions
We’re looking for a talented Decision Scientist tojoin our Commercial team at Haven, playing a key role in automating andoptimising our Holiday pricing system. This is an exciting opportunity for adata-driven professional to shape strategic decisions using statisticalmodelling, machine learning, and operations research techniques. With a strongemphasis on business impact, you’ll work collaboratively across departments totransform data into clear, actionable insights that power better outcomes.

Your Opportunity:
Apply advanced statistical and machine learning methods to complex business problems
Build and maintain decision science algorithms to support commercial strategies
Deliver compelling insights to stakeholders, clearly communicating technical outputs
Ensure data quality and integrity throughout all analysis projects
Document processes to ensure replicability and long-term use
Provide technical guidance to peers and junior analysts
Keep up to date with emerging data science trends and technologies
Contribute to continuous innovation within the analytics function
Support the delivery of key business KPIs including EBITDA performance
Embed data at the heart of decision-making processes across the organisation
What We’d Like You to Bring:
Strong proficiency in statistical analysis, machine learning, and predictive modelling
Advanced knowledge of programming tools such as Python, R, and Microsoft SQL
Proven ability to translate complex data into meaningful business recommendations
Experience managing multiple projects with competing deadlines
High-level communication skills with the ability to influence and build rapport
Understanding of revenue management, ideally within the travel or leisure industry
Strong MS Excel, PowerPoint, and Word skills
Bachelor’s degree in Data Science, Statistics, Mathematics, or related discipline
Proactive, collaborative mindset with a continuous improvement ethos
Familiarity with tools like Snowflake, SharePoint, and AWS (desirable)

What’s In It For You?
25 Days Holiday + Bank Holidays + Holiday Buy Scheme
Annual bonus
20% discount on both Haven and Warner Hotels holiday for you, family and friends
Comprehensive wellbeing support
Access to the Bourne Leisure corporate box at the O2 Arena ,London
Exclusive discounts with corporate partners
Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, whichincludes Haven & Warner Hotels. We have 9,000 fantastic team members and 39beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptionalpeople and teams. At Haven, we take pride in our Breath of Fresh Air culture,which focuses on valuing and supporting every team member. We prioritiseopenness and transparency in our interactions allowing our team members to betheir authentic selves.
We operate a hybrid working model, meaning 3 days of yourworking week will be spent at the office, occasionally on Park, or at externalevents.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may containa presentation or skills test, depending on the role. If you require anysupport or reasonable adjustments to help you perform at your best during thisprocess, please let us know.
Diversity, equity, and inclusion are at the heart of who weare and what we do. Our commitment to these values is unwavering and they arecentral to our mission. We encourage applications from all backgrounds,communities and industries and we are happy to discuss any reasonableadjustments or flexibility that you may require, including whether a role canbe part-time or a job-share.
We genuinely care about every candidate\'s experience duringthe recruitment process and are here to provide support where we can. If yourequire any assistance or reasonable adjustments while applying, please don\'thesitate to reach out to us at