Data Warehouse Architect | Colombia

Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Data Warehouse Architect to join our team in the Philippines.
Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.
Why Peak Support?
If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.
We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, gender, age, religion, disability, sexual orientation, veteran status, or expression.
Work from Home PLUS
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.
Reporting to the Director of Enterprise Applications & Data, the Data Warehouse Architect will play a crucial role in the delivery, management, and implementation of data platforms, applications, and solutions that support internal teams and clients within a complex, high-growth, multinational environment. This position will focus on architecting and building the data warehouse in Azure Synapse and creating data pipelines in Azure Data Factory .
This position is ideal for a hands-on professional with extensive experience in Azure Synapse , Azure Data Factory , and MSSQL , capable of leading the development of data platforms while ensuring high standards of performance, security, and reliability. You will have the opportunity to shape the data architecture and solutions for a growing organization, driving innovation while maintaining a focus on business and technical needs.
What you'll do:
Data Platform Architecture & Development:
Architect and build scalable, efficient, and reliable data warehouses in Azure Synapse, transforming raw data into actionable insights.
Design, develop, and maintain ETL pipelines using Azure Data Factory, ensuring smooth data integration from multiple sources into the Synapse environment.
Lead the development of solutions for data collection, processing, and storage aligned with business and strategic goals.
Database Performance Monitoring & Optimization:
Monitor database performance, identify and resolve bottlenecks for optimal functionality.
Adjust indexing, query optimization, and partitioning to maintain database efficiency.
Backup and Disaster Recovery Management:
Perform regular backups, test recoverability, and manage data restoration during disasters.
Data Security and Integrity:
Implement security measures such as access controls, encryption, and auditing.
Maintain data integrity through validation, conflict resolution, and consistency checks.
Database Troubleshooting:
Resolve complex database issues with minimal business disruption.
Collaboration and Stakeholder Engagement:
Work with IT leadership and business partners to develop and translate requirements into technical solutions.
Cloud Platform Administration:
Support cloud platform administration in Azure, ensuring high availability, security, and performance.
Documentation and Training:
Create documentation for data platforms, ETL processes, and security protocols.
Lead training to ensure team members are proficient with platform capabilities and best practices.
Innovation and Continuous Improvement:
Explore and implement new technologies to enhance data platform development and operational efficiency.

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