Key Responsibilities* Customer Engagement: Interact confidently with customers daily, addressing queries promptly and professionally.* Data Collation & Reporting: Gather, analyse, and present data to support project decisions and business needs.* Project Coordination: Track and manage actions, ensuring project timelines and deliverables are met.* Stakeholder Collaboration: Liaise effectively with the Project Manager Lead, developers, and other stakeholders to ensure smooth project progress.* Multi-Project Management: Handle multiple projects simultaneously while maintaining high-quality standards.Key Skills & Competencies* Communication: Strong verbal and written communication skills to interact with customers and team members effectively.* Data Management: Ability to collect, organize, and analyse data efficiently.* Attention to Detail: A meticulous approach to ensure accuracy in all tasks.* Relationship Building: Adept at fostering positive relationships with customers and colleagues.* Analytical Mindset: A logical and problem-solving approach to business challenges.Technical Requirements* Proficiency in Office 365 applications, including Outlook, Teams, and Excel.* Basic understanding of IT systems and an interest in learning more about the industry.What We're Looking For* A proactive and eager individual passionate about building a long-term career in the IT sector.* A willingness to learn and take on new challenges.* A team p...