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Data Scientist - Customer Behavioural, Churn, CLV - London

Salt Careers
London
3 days ago
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Senior Data Scientist - Customer & Behavioural Analytics

£70,000 - £80,000 + Bonus + Benefits
Hybrid Working - 1 day in the office circa every 2 weeks.

Role Summary

We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale.

Key Responsibilities

Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization
Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value
Conduct deep-dive analyses into customer journeys, identifying behavioral trends and opportunities for intervention
Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement
Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring
Present analytical findings and strategies to stakeholders in a compelling and actionable way
Mentor junior data scientists and contribute to the evolution of data science...

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National AI Awards 2025

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