Data Quality Improvement Manager (FTC)

Join to apply for the Data Quality Improvement Manager (FTC) role at AXA XL.

London, UK or Ipswich, UK

AXA XL is an Equal Opportunity Employer.

This advert will close on: 28th November 2025.

The Data Quality & Culture team within the Innovation, Data & Analytics (IDA) division drives the data quality strategy through three work streams: Train, Heal and Prevent. This position focuses on the Prevent stream.

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• Train – building a data culture and ensuring data is captured “right the first time”.
  
• Heal – fixing data errors after they occur using SQL validation rules and Power BI dashboards.
  
• Prevent – working with Operations and IT to design data quality into source systems and processes.
  

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• Data Analysis & SQL Proficiency
  
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  • Advanced SQL coding to interrogate diverse databases, identify roots of data quality issues and compare records across systems.
    
  
  
  
• Stakeholder Engagement & Communication
  
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  • Collaborate with cross‑functional teams (Underwriting, Actuarial, Claims, Operations) to map data workflows and gather improvement requirements.
    
  • Build relationships that facilitate data quality initiatives.
    
  
  
  
• Data Mapping & Process Improvement
  
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  • Map data flows throughout the insurance lifecycle to identify inefficiencies and opportunities for quality enhancement.
    
  • Recommend redesigns that embed quality‑by‑design principles.
    
  
  
  
• Presentation & Storytelling
  
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  • Develop impact presentations and craft business cases to secure stakeholder buy‑in.
    
  
  
  
• Cross‑Functional Partnership
  
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  • Maintain productive relationships with global technology teams and source‑system delivery leads.
    
  • Prioritise and implement data quality enhancements within technology backlogs.
    
  
  
  
• Team Leadership & Coordination
  
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  • Lead virtual, cross‑disciplinary teams coordinating Transformation, Data Management and Data Quality functions.
    
  
  
  
• Project & Budget Management
  
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  • Plan, execute and oversee projects from initiation to closure within scope, schedule and budget constraints.
    
  
  
  
• Progress Monitoring & Reporting
  
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  • Advocate systemic data quality improvements and provide regular updates to senior leadership.
    
  
  
  
• Performance Measurement & Reporting
  
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  • Develop metrics and KPIs to evaluate data quality improvements and collaborate with Business Intelligence teams.
    
  
  
  

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• People Skills
  
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  • Customer centricity, cross‑functional collaboration, analytical mindset, emotional intelligence, resilience and growth mindset.
    
  
  
  
• Business Skills
  
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  • Insurance acumen across risk, underwriting, pricing, actuarial, finance, claims and operations.
    
  • Process improvement expertise (Lean, Six Sigma desirable).
    
  • Stakeholder management, negotiation and influencing ability.
    
  
  
  
• Technical Skills
  
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  • Advanced quantitative data analysis and SQL expertise.
    
  • Commercial insurance domain knowledge.
    
  • Strong communication, presentation and project management skills.
    
  • Experience with data‑driven mindsets, data governance and if possible CDMP certification.
    
  • Knowledge of user‑centered design and agile practices.
    
  
  
  

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• Inclusive culture with equal employment opportunity – gender, sexual orientation, age, ethnicity, disability and other protected characteristics are valued.
  
• Five Business Resource Groups, flexible working arrangements and enhanced family‑friendly leave.
  
• Named to the Diversity Best Practices Index and a signatory to the UK Women in Finance Charter.
  
• Competitive total rewards – health, wellbeing, lifestyle and financial security benefits.
  
• Sustainability focus through the “Roots of Resilience” strategy covering nature, climate, ESG integration and community engagement.
  

Apply before 28th November 2025. The role is full‑time.