Affinity Water is on an exciting journey to become a data-driven organisation. Data is at the heart of our mission to meet company objectives and deliver exceptional outcomes for our customers. We are cultivating a culture of innovation and collaboration to achieve breakthrough service and performance. To drive this vision forward, we are searching for a Data Quality & Management Leadto join our Data Strategy and Operations Team.

About the Role

As the Data Quality & Management Lead, you will be responsible for ensuring the accuracy, integrity, and trustworthiness of Affinity Water’s data across systems and platforms. You will collaborate with key stakeholders to define data quality standards and implement infrastructure to monitor and report data quality metrics. You’ll lead the continuous improvement of our data pipelines, enabling data-driven decisions across the business.

Key Responsibilities:

Support the Data Protection and Cyber Security teams in rolling out an enterprise-wide data governance framework. Ensure compliance with Affinity Water’s policies and standards using data tools and architecture. Lead efforts to map data flows, ensuring data lineage and integrity are maintained in solutions. Support data management assurance to ensure data is only retained as long as necessary. Work closely with various stakeholders to understand data needs and facilitate data access. Liaise with the cyber security team to manage unstructured data and report over-retained data. Conduct risk assessments of key information assets and data flow processes, prioritising remediation plans. Develop and implement a comprehensive data quality reporting framework. Perform detailed analyses to assess data quality issues and trends, recommending actions to drive business benefits. Lead company-wide training initiatives to improve awareness of data quality standards. Select, implement, and manage data quality tools and technologies, ensuring their alignment with the organisation’s data architecture. Facilitate the development of data quality standards and reporting frameworks to ensure reliable, trustworthy data.

What You’ll Need:

Industry experience in implementing data quality and data management frameworks (e.g., DCAM/DAMA). Knowledge of data discovery and classification solutions for information management purposes. Expertise in business intelligence reporting solutions, especially for building data quality dashboards. Strong understanding of data analysis techniques and practical SQL skills. Experience with business intelligence tooling (preferably QlikSense) for building data quality reports. Knowledge of data management tools, databases, and governance frameworks. Familiarity with SQL, data visualisation tools (preferably QlikSense), and other data quality management software.

Personal Skills:

Exceptional stakeholder engagement and management skills. Ability to articulate how data quality integrates into data governance frameworks. Strong communication and leadership skills, with the ability to drive data quality initiatives across teams. Robust project and change management experience, with a focus on delivering iterative or incremental value. A naturally inquisitive mindset, with the ability to investigate data and process nuances, identify root causes, and drive solutions with both business and technology stakeholders.

Why Join Us?

At Affinity Water, we are passionate about shaping the future with data-driven decisions. By joining us as a Data Quality & Management Lead, you’ll have the opportunity to make a tangible impact on the business and contribute to meaningful changes. If you're ready to lead on data quality and governance, ensuring our data is reliable and trustworthy, we’d love to hear from you.

Benefits include:

Salary: £55-65,000 per annum dependant on experience  Hybrid - flexible working from home / office (2 days per week in Hatfield) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from26 daysrising with length of service, and the option to purchase up to 5 extra days. A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability confident bullet point added to our adverts; if you need to apply in a different format, please contact us

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career sitewhere our colleagues share their career development stories and you can get a feel for our company culture.