Data Insights Analyst

Data Operations & Insights Analyst

Location: Cardiff Outskirts (Hybrid – minimum 3 days onsite)

Salary: £40,000–£50,000 DOE

Type: Permanent, Full-Time

The Role

We’re looking for a skilled Data Analyst who can do more than just crunch numbers. You’ll be responsible for the end-to-end management of our data – from building and maintaining our data warehouse, to driving data quality, analysis, and reporting that directly supports business decisions.

You’ll work across the company, supporting data governance, compliance, and insight generation. There’s a strong focus on improving how data is collected, stored, and used – and making sure everyone across the business understands the value of it.

What You’ll Be Doing

Governance & Quality

Develop and maintain our Data Governance Framework

Own data quality monitoring, audits, and issue management

Ensure consistent, accurate, and reliable data across all systems

Data Integration & Warehousing

Build and manage a centralised data warehouse

Apply ETL processes to extract, transform and load data

Integrate data across platforms using APIs, Celigo, Make

Keep documentation updated in the IT Knowledgebase

Analysis & Insights

Build and maintain dashboards and MI reports

Analyse complex datasets to uncover trends, insights, and performance gaps

Present findings clearly to non-technical stakeholders

Work closely with teams to support data-driven decisions

Compliance & Lifecycle

Support GDPR compliance and Data Lifecycle Management

Contribute to maintaining Cyber Essentials and ISO27001 standards

Training & Culture

Promote data literacy across teams

Deliver internal training on Power BI, Excel and other data tools

Embed data metrics into team performance tracking

What You’ll Need

Top 5 Must-Have Competencies

Strong communication skills – clear, concise and confident

Experience with data modelling, data warehousing, and ETL processes

Excellent problem-solving and critical thinking skills

High attention to detail and accuracy

Qualification in Data Science, IT, Statistics, Maths, or similar

Also Important

Proven experience in a Data Analyst or similar role

Hands-on skills with SQL, Power BI, DAX, Excel

Experience working with NetSuite, Salesforce, or other Tier 1 systems (desirable)

Comfortable with APIs, cloud storage (e.g. Azure), and data integration tools

Solid documentation and process discipline

Ready to Apply?

If you know your data inside out, have the right mindset, and want to help shape how a business uses its information – we want to hear from you, please apply for more details, thanks