Data Governance Analyst

Make your mark in Data Management & Governance

As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success.

How you will create an impact

You will be joining a very data driven business as part of the Data Office team, and have the following responsibilities:

• Work with the business and corporate functions to promote the importance of data governance and data quality.
• Understand and document the data flows across key AIG business processes and systems.
• Work with the business stakeholders to identify Critical Business Terms / Data Elements within their business processes, mapping them to the enterprise business glossary and data flow documentation.
• Support business stakeholders in data classification, identifying personal information processing within the data flows, and recording it in the data governance tool to establish the records of processing activities.
• Collaborate with stakeholders to support them in their work to improve data and its quality in key business processes, appoint Data Owners and Stewards for data in individual data segments / business areas.
• Support business data stewards and SMEs in definition of business / data quality rules for identified Critical Business Terms, and the review of the data quality assessment results.
• Review of the data flows and controls over the quality of data to identify steps where the risk of data error is highest, documentation and reporting of identified control weaknesses.
• Record data quality issues, support root cause analysis and development of remediation plans.
• Produce standard and custom reports for stakeholders and regulators based on the records in the data governance tool.

What you’ll need to succeed

• A bachelor’s degree in a related field.
• Familiarity with the financial services industry, processes, and terminology.
• Experience in engaging with business stakeholders understand and document the business processes, data flows, controls, business needs.
• Experience in data governance, data quality, audit, risk management and / or related area.
• Data protection experience and understanding of the GDPR and / or other privacy law requirements will be an advantage.
• Advanced working knowledge of MS Office applications including Excel and Visio.
• Strong organizational, project management and multi-tasking skills.
• Excellent communication, presentation and influencing skills.

At AIG, we value in-person collaboration as a vital part of our culture, which is why team members come together in the office four days per week.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

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