Data Architect

We are the Parliamentary Health Service Ombudsman, an independent national ombudsman service. We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other public organisations.

We do this fairly and transparently without taking sides, and our service is completely free.

About the role

As a senior manager in the Data, Security and Privacy team, you will be expected to deputise for the Assistant Director and champion good data, security and privacy practice within and outside PHSO.

Job Description
• Oversee the design of multiple data models and have a broad understanding of how each model fulfils the needs of the business
• Responsible for the delivery of the organisation's data strategy
• Champion data architecture across PHSO, and set the standards and ways of working with data for the organisation. You will be responsible for managing and maintaining the data architecture
• Ensure that your team provides expert advice to project teams and oversees the management of the full data product life cycle
• Look forward and outwards, acting as a role model in how you approach continuous learning and gaining knowledge in emerging technologies and opportunities. You encourage your team to do the same and progress in their data disciplines
• Identify areas of innovation in data tools and techniques, and recognise appropriate timing and pathways for adoption, including developing robust business cases
• Responsibility for making sure that PHSO's solutions are designed in accordance with the data architecture by attending corporate and project design forums including change advisory board and technical design authority meetings
• Manage and maintain guidance and policies to ensure that how we work keeps pace with technological, legislative and best practice developments
• To sign off, when delegated by the DPO/AD DS&P, technical, logical and/or information design, data and privacy risk assessments and requirements
• Act as lead Duty Incident Manager on a shared rota basis to manage information security and personal data breaches in accordance with defined incident management processes, ensuring impacts and risks are appropriately identified, assessed and mitigated
• Lead and manage change in own area and within the wider PHSO management community
• Manage, support, develop and coach the team enabling high performance
• Participate in learning & development activity and professional development as required in relation to the role
• To contribute to an environment of continuous improvement and excellence
• Provide excellent customer service to all internal and external stakeholders
• Take decisions in accordance with the role's delegated authority under the casework and/or non-casework delegation schemes
• Ensure all legislative, regulatory, policy, process, procedures and guidance requirements of PHSO are adhered to and appropriately evidenced to the role's line manager

The Successful Applicant
• Knowledge and experience of developing data solutions and architecture applied within a public authority
• Expertise in assessing new technologies, concepts, ideas and/or suppliers
• Practitioner in change and project management able to demonstrate successful delivery of data or digital projects
• Experience of delivering continuous and demonstrable improvements and of using data manipulation, analysis and performance/management information techniques to track that improvement
• Sound knowledge of people management skills and processes
• Experience of software and/or data development including secure development methodologies
• Knowledge and experience of using data programming languages such as Python, Java, SQL, R or C/C++
• Experience in leading and completing data protection and equality assessments
• Degree in a numerate or analytical discipline
• Ability to analyse technical designs and proposals
• IT literate including excel, visio, sharepoint skills
• Ability to map and re-engineer business processes
• Experience of analysing complex written material and identifying and summarising key issues
• Ability to identify trends and insight through data analysis
• Excellent intellectual ability in order to analyse complex legislation and to be able to apply it to particular cases and situations

What's on Offer
• Civil Service Pension scheme (min 26.6% employer contribution)
• 30-day holiday entitlement, + 2.5 extra statutory holidays on top of the normal public and bank holidays
• Flexible working
• Access to a wide variety of internal & external wellbeing support, 24/7 assistance programmes and health advice
• Premium access to Headspace mindfulness and wellbeing app

PHSO is committed to Equality, Diversity and Inclusion (EDI), and welcomes applications from individuals from diverse backgrounds. They are also a Disability Confident organisation. Further information on the EDI Strategy, Employee Networks, and participation in the Disability Confident Scheme can be found in our job pack.
Should you wish to access the Disability Confident Scheme (DCS) or require any reasonable adjustments through the process please contact the lead recruiter to discuss your needs before the advert closes.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

How to apply

To apply, please submit an up-to-date CV detailing your experience that best fits the essential criteria outlined above by 10am on 05/08/2022.

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