Data Analyst (UX Research)

Entrust Datacard
London
6 days ago
Create job alert
Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity‑centric security solutions, serving over 150 countries with cutting‑edge, scalable technologies. Our secret weapon? Our people. It’s curiosity, dedication, and innovation that drive our success and help us anticipate the future.

About the team

You'll be joining the team leading Entrust's Identity portfolio, including the solutions formerly known as Onfido (AI‑powered digital identity solution). With the completed acquisition, Entrust now provides the industry’s most comprehensive portfolio of AI‑powered, identity‑centric security solutions. Our technology helps businesses verify real identities using AI and biometrics, ensuring secure remote customer and business onboarding. By assessing government‑issued IDs and facial biometrics with innovative dashboards and fraud signals, we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely.

About the role

We’re looking for someone with strong data analytics skills to join our UX Research and Customer Insights team, which lives at the core of our Product group, helping inspire innovation and validate important strategic initiatives through data‑driven insights. We help fuel a human‑centred design process and are looking to strengthen our internal quantitative and data analytics capabilities to amplify the team’s impact.

Responsibilities
  • Bring an analytics and metric‑driven lens to our customer insight efforts.
  • Surfacing new insights/themes from large data sets through self‑directed analysis, e.g., driving customer segmentation.
  • Infuse customer‑needs related data into product team dashboards and build internal processes that allow teams to self‑service customer data.
  • Partner with qualitative researchers to strengthen insights with metrics and data, scoping and conducting quantitative studies where appropriate.
  • Help with problem definition and scoping, ensuring we’re asking the right customer research questions to support product and business priorities.
  • Make insights sing by translating data into visualisations and stories that drive outcomes.
  • Work within an agile product development team and partner closely with engineers, designers, product managers, and UX researchers.
  • Be a key contributor in developing our AI‑first approach to a centralised ‘voice of customer’ hub.
Minimum Qualifications
  • 3-5 years’ experience with data analytics skills that support product and business decision‑making.
  • Advanced spreadsheet skills (MS Excel, Google Sheets).
  • Data visualisation and insight generation through business analytics tools such as Looker, Datadog, Tableau, Power BI, etc.
  • Manipulating large data sets (SQL, Python, etc.).
  • Experience using data to answer a customer or customer‑needs focused question (ideally building customer segmentations).
  • Strong presentation and storytelling skills, with the ability to translate data into compelling narratives for tech and non‑tech audiences across multiple channels (PowerPoint, Slide, email).
  • Comfort in ambiguously defined problems and ability to understand strategic priorities, scope project needs and adapt to changes.
  • Intellectually curious, interest in people and human behaviour, and excited about solving big problems.
Nice to Have
  • Experience with MCPs (Model Context Protocols) and manipulating data with AI agents.
  • STEM degree, or any university degree focused on data analysis, data manipulation tooling, and presentation.
  • Experience establishing statistical significance with large data sets (R, Python, etc.).

Please note this is a hybrid role with 3 days in our London office.

Benefits
  • Career Growth: We’re invested in your professional journey with learning‑forward initiatives and exciting challenges.
  • Flexibility: Remote, hybrid or on‑site options fit your lifestyle.
  • Collaboration: Your voice matters in a culture of sharing ideas and building a better tomorrow.
Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply Today!

For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube.

EEO Statement

Entrust is an EEO/AA/Disabled/Veterans Employer. For Canadian roles, we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact .


#J-18808-Ljbffr

Related Jobs

View all jobs

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Data Science Jobs for Career Switchers in Their 30s, 40s & 50s (UK Reality Check)

Thinking about switching into data science in your 30s, 40s or 50s? You’re far from alone. Across the UK, businesses are investing in data science talent to turn data into insight, support better decisions and unlock competitive advantage. But with all the hype about machine learning, Python, AI and data unicorns, it can be hard to separate real opportunities from noise. This article gives you a practical, UK-focused reality check on data science careers for mid-life career switchers — what roles really exist, what skills employers really hire for, how long retraining typically takes, what UK recruiters actually look for and how to craft a compelling career pivot story. Whether you come from finance, marketing, operations, research, project management or another field entirely, there are meaningful pathways into data science — and age itself is not the barrier many people fear.

How to Write a Data Science Job Ad That Attracts the Right People

Data science plays a critical role in how organisations across the UK make decisions, build products and gain competitive advantage. From forecasting and personalisation to risk modelling and experimentation, data scientists help translate data into insight and action. Yet many employers struggle to attract the right data science candidates. Job adverts often generate high volumes of applications, but few applicants have the mix of analytical skill, business understanding and communication ability the role actually requires. At the same time, experienced data scientists skip over adverts that feel vague, inflated or misaligned with real data science work. In most cases, the issue is not a lack of talent — it is the quality and clarity of the job advert. Data scientists are analytical, sceptical of hype and highly selective. A poorly written job ad signals unclear expectations and immature data practices. A well-written one signals credibility, focus and serious intent. This guide explains how to write a data science job ad that attracts the right people, improves applicant quality and positions your organisation as a strong data employer.

Maths for Data Science Jobs: The Only Topics You Actually Need (& How to Learn Them)

If you are applying for data science jobs in the UK, the maths can feel like a moving target. Job descriptions say “strong statistical knowledge” or “solid ML fundamentals” but they rarely tell you which topics you will actually use day to day. Here’s the truth: most UK data science roles do not require advanced pure maths. What they do require is confidence with a tight set of practical topics that come up repeatedly in modelling, experimentation, forecasting, evaluation, stakeholder comms & decision-making. This guide focuses on the only maths most data scientists keep using: Statistics for decision making (confidence intervals, hypothesis tests, power, uncertainty) Probability for real-world data (base rates, noise, sampling, Bayesian intuition) Linear algebra essentials (vectors, matrices, projections, PCA intuition) Calculus & gradients (enough to understand optimisation & backprop) Optimisation & model evaluation (loss functions, cross-validation, metrics, thresholds) You’ll also get a 6-week plan, portfolio projects & a resources section you can follow without getting pulled into unnecessary theory.