Data Analyst, Financial Strategy and Customer Operations

THE OPPORTUNITY

Title: Data Analyst, Financial Strategy and Customer Operations

Location: Midlands, UK (with occasional UK and European travel requirements)

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job summary:

Iron Mountain is seeking a highly analytical and detail-oriented Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will provide critical support for our expanding logistics, financial, and customer operations.

In this role, you will work cross-functionally with supply chain, finance, and customer service teams. Your insights will be essential for improving performance and enabling data-driven decisions across the business.

Your role in our mission:

• Logistics & Supply Chain Support: Analyse transportation, inventory, and warehousing data to identify opportunities for efficiency and cost savings. You will develop dashboards and KPIs to monitor delivery performance, fulfillment rates, and supply chain disruptions.
• Financial Analysis: Assist in financial planning and variance analysis for logistics and customer profit & loss statements. You will help reconcile operational costs with financial reports and provide insights into cost drivers.
• Customer Insights: Analyse customer behavior and identify opportunities for service improvements. You will work with customer service teams to optimise processes based on your data insights.
• General Data Analysis & Reporting: Build and maintain automated reports and dashboards using Power BI. You will collaborate with data engineering to ensure data quality and availability, and clearly communicate your findings to stakeholders to support strategic decision-making.

Valued skills and experience:

• Education: Bachelor's degree in Data Science, Business Analytics, Statistics, Economics, or a related field.
• Experience: Demonstrated experience in a data analysis or business intelligence role.
• Skills: Proficiency in SQL and Excel is essential. You must also have experience with business intelligence tools, specifically Power BI.
• Qualities: Strong analytical thinking and attention to detail. The ability to manage multiple stakeholders and prioritise projects in a fast-paced environment is key to success in this role.

If you are a talented Data Analyst looking to make a significant impact within a growing global leader, we encourage you to apply.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalised future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.