Data Analyst

Location:Fully Remote, UK or willing to work UK hours

Contract Type:Full-time, permanent, 40 hour per week Mon-Fri, subject to a 6 month probation

Interviews:Max 3 stages totalling around 3.5 hours

Reports to:Head of Product & Technology

Salary:We have benchmarked a salary in the region of £42-£50k, dependant upon experience

Why join us?

We are a profitable SaaS business servicing the needs of international law firms and government departments, mostly in the USA and UK. We’re on a mission to help our clients become as efficient as possible when it comes to managing huge volumes of information - so that lawyers and business leaders can stay on top of the news that matters, and as a result make faster and better decisions.

The Role:

We are looking for our next Vabler and are seeking aData Analyst. The ideal candidate will play a pivotal role in driving insights that fuel user acquisition, retention, and expansion through the product itself. You will leverage data to understand user behaviour, measure success, and optimise our customer journey.

You’ll act as a strategic partner, ensuring that all teams are aligned and data-driven insights are used to drive decision-making. We know that you will have meticulousattention to detail, excellentanalytical skills, and the ability towork collaborativelyacross ourfully remoteteam. Your expertise will help shape data-driven strategies to support our continued growth in the competitive SaaS market.

We would love to hear from you if you have the criteria below:

• A Bachelor’s Degree inData Analytics, Statistics, Computer Science, or a related field.
• Minimum of4 years experiencein adata analysisor similar role, preferably within a fast-paced SaaS or technology environment. (Scaleup experience is a plus)
• Proficiency indata analysis toolsand languages, such asPython, Ror similar for advanced data manipulation and analysis.
• Have an understanding of the data pipeline, with a familiarity ofETL processesto ensure clean, usable data.
• Familiarity withstatistical analysis techniquese.g., regression, hypothesis testing.
• Experience working withlarge datasetsand deriving actionable insights.
• Proficient inLucene query syntaxfor querying and analysing data inOpenSearch.
• StrongSQL skillsfor working withAWS Quicksightto create reports and visualisations.
• Advanced Excelcapabilities for quick data manipulation and supplementary analysis.
• Experience working withGoogle Analyticsfor user behaviour tracking and performance metrics.
• Familiarity withHotjarfor heatmaps and user interaction insights.
• Ability to define and monitor productKPIs and OKRs, with insights into user funnels and retention metrics.
• Effectivecommunication and interpersonal skills, with the ability towork collaborativelyacross teams and present findings to both technical and non-technical stakeholders.
• Theright to live and work within the UKor a self employed contractor who can work UK hours, within Europe.
• Worked within a remote teambefore and have experience of how it operates.

What would your responsibilities look like?

• Collect, clean,andanalysedata from various sources to identify trends and insights.
• Collaboratewith departments, including Sales, Marketing, Product, Engineering, and Client Success, to understand their data needs and provide tailored insights.
• Providestatistical analysisto validate experiment results and recommend next steps.
• Ensuredata integrityby regularly auditing and maintaining data cleanliness within systems like CRMs and marketing platforms.
• Partner with the Client Success team to identify andtrack key metricsdriving client satisfaction and retention. 
• Develop models to predict churn andidentify at-risk users.
• Providetraining and toolsfor teams to access and utilise data effectively.
• Build andmaintain dashboardsfor real-time monitoring of these metrics.
• Interpret dataand generate actionable recommendations for us as a team.
• Analyse client behaviourto understand engagement patterns, activation rates, and drop-off points.

This is a great opportunity for you if:

‍♂️You are interested inProduct Led Growthand want to play a pivotal role inshaping data-driven strategiesand providing insights that directly impact the company’s growth in a fast-paced environment.

Work in Tech with anestablished productand have autonomy in your role.

Become aVablerand join a great team, fostering a culture of collaboration.

Join a companylooking to scaleand who understands people are their greatest asset.

Be part of afully remoteand globally distributed team.

About you:

As aData Analyst, your role is pivotal in driving data-driven decisions within Vable and ensuring our success with the data provided. In addition to our essential criteria we will be looking for the following mindset:

• You’repassionateabout using data to solve complex problems and drive impactful change.
• You’reself-motivated,work independentlyand take pride in delivering high-quality, impactful analysis.
• Youproactively identify patterns, risks, and opportunitiesto build scalable, data-driven solutions.
• You'recuriousabout how things work and how you can improve them.
• You're a collaborator who canbuild relationshipsacross multiple teams,  in an honest and meaningful way.

• You’restructuredand likeorganisation.
• You’ve anexcellent work ethicand can manage workloads well.
• You are able to workeffectively within a remote team, it can have its challenges.

To be successful in this role, your values matter just as much as skills. Does this sound like you?✨

We are Kind and Empathetic= Our behaviour and words assume the best in people

We are Always A Team= We are bound together by accountability

We are Curious= A bunch from various backgrounds. We ask questions, plan things out, push the boundaries, challenge the status quo and welcome creativity

We Take Ownership & Deliver= We are focused on our goals and love the details

✅Why work for Vable? 

• You wantownershipof the Data Analytics within Vable.
• We have a culture that we protect, wevalue the contributionseach Vabler makes.
• Weencourage constant learningso you can keep up to date. A yearly budget of £250 is made available to each Vable employee for continuous learning and development.
• Weencourage creativityand like new ideas and concentrate on the Cultural Add, not fit.
• We providecomprehensive healthcare coverfollowing probation.
• You receive a MacBook, monitor and other requiredtechnical equipmentwhen you join.
• 33 days of paid leave a yearinclusive of statutory holidays, based on where you live.
• Access to anEmployee Assistance Programmethrough Oliva.
• We like ourvirtual socialsand really do like to get to know everyone in the team.
• We arewell established; we have been around for 20 years.

❌Why it may not be for you:

• We are a 40 hour week, Mon-Fri and have core hours, unless stated otherwise or agreed. Being a small remote team, it's how we operate.
• We haveset norms and behavioursand each Vabler is expected to live up to these.
• While your primary focus will be on data analytics, you’llcollaborate with various departments, addressing diverse needs and functions while adapting to shifting priorities. If you prefer a narrowly defined role, this may not be the right fit.
• We havevarious meetings per weekand people are expected to attend and contribute.
• Our roles are quite generalist and you will be expected to do areas that you perhaps don’t like or feel is not your job. No Vabler has this attitude and we get stuck in and pull our sleeves up.  If this isn’t you, best not apply.  
• Everyone has the opportunity to query, ask questions, have new ideas and we will give you our opinion. We operate oncontinuous feedback and recognition. This isn’t for everyone and if this makes you uncomfortable or it’s not your thing, this may not be the right fit.
• We are verytransparentand all work is stored on shared drives. Colleagues will give input and it’s expected that you will actively adhere to this approach.

Interview Process

1. Intro Call:You will meet a member of the People team for an initial discussion about your background, motivations and experience.
2. Interview:If after the intro call, we’re excited to proceed, you will be invited to a second stage interview with the Head of Product & Technology and another applicable manager.  This stage will involve a task.
3. Final Interview:Will be with the Head of Product & Technology.

Werecord allof our interviews, with your permission. It makes it easier as we are globally distributed.  

Vable is an equal opportunity employer. All applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin or disability status.