Data Analyst Digital & Information Technology · London Heathrow ·

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

Become a vital part of a passionate team who are enabling IAG Cargo to make critical business decisions using leading edge data analytics. Bring a new perspective on data and how it can be used to solve challenges across the organisation. Your output will be essential in enabling insight driven decision-making within the business.

Partnering with core business areas our team of data analysts will own a blended portfolio of analytical consultancy for smaller ad hoc and larger business driven projects, regular reports and dashboards feeding business processes. Each analyst will be responsible for providing a robust and reliable source of management information, delivering excellence in data visualisation, analytics and maintaining the quality of IAG Cargo’s data through continuous improvement.

The analyst should have a strong enthusiasm for problem solving and a passion for data. They will be expected to provide analytical expertise, seek to identify data gaps and proactively develop the data agenda in line with business priorities as well as challenge business leaders to become truly data-driven. A positive thinker with plenty of curiosity would be ideal for this role.

What you’ll do

• Partner with a core business area, gain a deep understanding of their data, reporting, visualisation and analysis needs.
• Contribute to managing a portfolio of dashboards, visualisations and data sources.
• Triage and assess assigned analytics projects.
• Work with relevant stakeholders in assigned area develop understanding assigned projects.
• Provide analytical expertise, bespoke analyses, and support insight driven decision making.
• Structure problems and design and develop analytics products to inform decision making.
• Identify options for solving analytical problems and recommend optimal approach.
• Break development activities down into tasks, estimate delivery time and identify risks.
• Support stakeholder consultation and communication of ideas and approaches.
• Provide deep insight for critical business questions using a variety of analytical tools e.g. SQL, Tableau, Python and Excel.
• Identify and support data quality improvement initiatives.
• Ensure the highest level of accuracy is maintained in delivery.
• Collaborate with data management and IT teams to resolve data quality issues.
• Interface with data engineers to support delivery of data pipelines for exploitation.
• Maintain awareness of developments in analytics tools, techniques and applications.
• Share knowledge and skills within the team and business area.

What you’ll bring to IAG Cargo:

• Analysing complex issues, packaging findings and presenting effectively to stakeholders
• Managing databases and/or blending data
• Designing data for management information purposes
• Hands on programming experience
• Visualising data and presenting trends and findings for broad audiences

Skills and Experience:

• Highly analytical, logical, creative thinker.
• Proven ability to structure problems.
• Able to refine and clarify vague requirements.
• Experienced in delivering metrics, analyses and visualisations.
• Can prioritise workloads and manage tight deadlines
• Stakeholder management and interpersonal skills.
• Communications and presentation to a range of audiences.
• Applies statistics to summarise data, identify trends, forecast, and predict outcomes.
• Interpretation and analysis of business performance to inform decision making.
• Project management and planning.
• Highly effective team worker
• Strong business acumen and commercial awareness
• Technical skills: Data analysis, visualisation.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping usdeliver what the world needsand join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

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