Data Analyst Apprentice (Collections Support)

myGwork - LGBTQ+ Business Community
Birmingham
1 day ago
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Data Analyst Apprentice (Collections Support)

Join the role at Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.


We are looking for a Data Analyst Apprentice to support our Collections Strategy team, keeping daily operations running through accurate reporting and clear data insight. Earn a starting salary of £24,000 while learning.


Responsibilities

  • Produce daily performance and activity reports that keep operations moving.
  • Investigate shifts in arrears patterns and identify driving factors.
  • Review customer profiles and behaviours to explain changes or emerging issues.
  • Turn raw data into insights that guide outreach to customers.
  • Spot unusual trends and explain data implications to exceed in a data-driven career at Virgin Media O2.

Qualifications

The must haves



  • At least five GCSEs at Level 4-9 (or equivalent).

The other stuff we are looking for



  • Motivated candidates passionate about technology.
  • Experience with tools like SQL or Excel is a bonus but not required.
  • Passion to learn, attention to detail, and ability to work within a team.

Benefits

  • Minimum 23 days holiday, plus birthday off.
  • Flexible benefits package: 10% matched pension contribution, holiday buying and selling, discounts on shopping, travel, and more.
  • Private Bupa healthcare.
  • Supports inside and outside of work.

Next Steps

After submitting an application, the next steps may include an online test, telephone interview, coaching call, and assessment centre. We encourage applicants to apply as soon as possible. Applications will be reviewed continuously, so the closing date may be moved forward.


You will be asked about any adjustments you might need to support the recruitment process. All roles require a criminal record check; some require a financial probity check.


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