Consumer Insights Coordinator

We are currently seeking an interim Consumer Insights Coordinator to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.

The position is based at our client's scientific Research & Development facility in Port Sunlight Village, Wirral easily accessible by train and car. This is a full-time temporary role to run until the end of September 2025, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £29,719 - £35,871 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

The consumer insight function in R&D is responsible for providing consumer understanding to research teams so they can make appropriate decisions on product development.

The job holder will be the consumer representative in innovation teams and will execute consumer studies required to help R&D teams make the right decisions to meet consumer needs.

Key Accountabilities

Represent the consumer voice in R&D team
With line manager, design studies to answer R&D team's questions
Prepare agency briefing documents.
Execute studies with agencies - ensure products are ready for test, prepare documentation for test
Able to coordinate activities for fieldwork - e.g. liaising with agencies, creating questionnaire/discussion guides, making sure products are ready.
Summarise results from agency
Extracting key messages from data.
Present results to teams with conclusions or recommendations.
Support other team members with studies as required
Key Requirements

Human research/market research studies skills. Would consider those who have obtained these skills from a relevant degree subject (such as Psychology, Sociology or another Social Science)
Experience interrogating data
Experience presenting results from studies to a mixed audience
Excellent communication skills.
High level MS office skills
Knowledge and experience of market research tools - qualitative, quantitative testing
Basic knowledge of product sensory testing
Ability to extract insights from data
Use of AI research tools preferred
Additional Information
Port Sunlight working environment:

Free onsite parking
Staff shop discounted products
Working in state-of-the-art laboratory and pilot plant facilities
Free parking onsite
5 mins walk to train station serving Liverpool & Chester
20-minute drive from Liverpool city centre/30-minutes drive from Chester
Disabled parking
In the heart of picturesque Port Sunlight village
There are also several site clubs available to join covering a range of topics including Book Club, Running, Choir, Pool, Genealogy and much more.
The sites have three catering outlets which provide a range of hot and cold food and drinks daily.
In addition there are a range of vending machines and cold water dispensers around the site accessible throughout the day