Commissioning Manager, Commissioning Programme and Business Intelligence

Hybrid - working from home, with Richmond Civic Centre, Twickenham, as the base office, plus ad-hoc work at Wandsworth Town Hall.

Objective of role: Developing strategic business intelligence and knowledge management to inform the commissioning, planning, and delivery of services with a sustainable local provider market.

Are you passionate about data and market analysis that aims to ensure people can be supported to live healthy and fulfilling lives? As a Senior Commissioning Manager, you will lead a team to undertake market analysis, demand modelling and forecasting, and develop analytical tools that enable the Commissioning and Quality Standards Division of the Adult Social Care and Public Health directorate to shape, manage, and sustain the local social care and preventative services market.

You will build on your experience of working within an Adult Social Care and/or Public Health environment to bring strategic insight into service development and health improvement across both Richmond and Wandsworth. With our shared service arrangement, you will work across two high performing boroughs and experience both inner and outer London issues first-hand. Part of the largest local authority staffing group in London, you will help shape services now and for years to come.

You will join a motivated, energetic, and focused team committed to driving innovation, best practice, and the use of intelligence and insights so that Richmond and Wandsworth are at the forefront of commissioning practice nationwide.

Reporting to the Assistant Director of Commissioning - Public Health and Wellbeing, you will have a key role in the Adult Social Care and Public Health Directorate. Your knowledge of business intelligence and systems required to support effective commissioning will enable the division to ensure high-quality, fit-for-purpose services for local people.

Your excellent knowledge of social care and health policy legislation, along with an understanding of technological developments including AI, will help develop service models, procure new providers if necessary, and ensure optimal performance.

You will collaborate with internal colleagues to ensure synergy across all data and intelligence functions, showcasing high-level analytical, data analysis, and problem-solving skills.

Additionally, you will manage a team of four, supporting commissioners to embrace new opportunities to make services both innovative and efficient. Proven experience in a similar role, with a track record of improving service provision through data analysis and use of analytical tools, is essential. Your interpersonal skills will inspire staff, support colleagues, maximize partner relationships, and build trust and credibility.

• In-depth knowledge of business intelligence and systems supporting effective commissioning
• High-level analytical, data analysis, and problem-solving skills, with experience in web-based applications like Power BI
• Experience providing strategic advice at a senior level within Adult Social Care and/or Public Health
• Excellent knowledge of social care and health policy and legislation
• Excellent verbal and written communication skills
• Strong leadership and staff management skills, including influencing, negotiating, and motivating

Test/Presentation: You will deliver a 10-minute presentation at interview and undertake a 45-minute test.

Richmond and Wandsworth Councils are committed to inclusive recruitment practices, promoting equality and diversity, and developing a culture that values differences. We are proud to be a Disability Confident employer. If you require reasonable adjustments during the recruitment process, please inform us. We are also committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, with appointment conditional upon satisfactory police record checks via DBS. We offer benefits such as 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.