Client Tracker Administrator

Coleman Street
3 weeks ago
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Our client is a leading legal services company committed to leveraging technology to enhance their Real Estate Finance practice. They are seeking a Permanent Client Tracker Administrator to join their innovative team in London.

Key Responsibilities:

Operate and maintain the department's client and deal database, alongside paralegals as necessary.

Obtain key deal-related data from paralegals and associates and assist the team in entering data into databases for weekly client tracker reports.

Communicate with internal lawyers to ensure timely data availability and follow up on outstanding entries.

Produce 21 weekly update reports and circulate them to internal teams and clients as needed.

Maintain data quality by identifying and resolving areas for review and improvement.

Support practice area deal management in accordance with established policies and procedures.

Correct existing deal data where required and conduct regular reviews of related data in line with agreed policies.

Carry out ad-hoc client tracker project administrative tasks as required.

Perform additional related responsibilities as directed.

Qualifications Required:

Excellent customer care skills and a diplomatic approach.

Ability to work well under pressure and manage competing priorities.

Proficient in Microsoft Office, with database experience being an advantage.

Strong analytical problem-solving skills and an understanding of computational thinking.

Computer-literate with a motivation to learn new software programs.

Strong organizational skills with a flexible and proactive approach.

High attention to detail and accuracy.

Able to effectively interact with diverse colleagues, including Partners and Technology Specialists across the UK and the US.

Strong written and verbal communication skills in English.

Able to present information clearly and concisely

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