Capacity Planning & Data Analyst

Process Information Manager

Introduction to role

We are seeking a highly motivated and detail-oriented Capacity Planning & Data Analyst to join our dynamic team based at Heathrow Airport. In this role, you will collaborate closely with our Data Engineers and Power Platform Developers to drive operational efficiency, streamline processes, and optimize business performance. As a Capacity Planning & Data Analyst you will have the opportunity to work with cutting-edge technologies and contribute to the seamless functioning of airport operations worldwide.

Role Responsibilities

As a Capacity Planning & Data Analyst you will play a pivotal role in enhancing the efficiency of baggage handling systems, ensuring smooth and seamless travel experiences for millions of passengers and contribute to the success of Vanderlande's mission to revolutionise airport logistics.

Your responsibilities and activities will include:

• Assist in the development and maintenance of capacity models for baggage handling systems to ensure optimal performance during peak and off-peak periods.
• Monitor system performance data to identify potential capacity constraints and recommend corrective actions.
• Collaborate with senior planners to adjust operational plans based on anticipated passenger volumes and baggage loads.
• Collect, clean, and validate operational data from various sources, including baggage handling systems, airport traffic reports, and other relevant databases.
• Conduct data analysis to identify trends, inefficiencies, and areas for improvement in the baggage handling process.
• Produce regular and ad-hoc reports, visualisations, and dashboards to communicate key insights to stakeholders.
• Assist in the preparation of operational forecasts and scenario analysis to support decision-making.
• Provide data-driven insights to support the planning of maintenance schedules, staff allocation, and resource utilisation.
• Work closely with the operations team to ensure that data analysis aligns with on-the-ground realities.
• Support initiatives to improve data quality, collection processes, and analytical tools.
• Participate in cross-functional projects aimed at enhancing the performance and capacity of the baggage handling system.

Role Qualification and Skills

• Bachelor’s degree in a relevant field such as Operations Research, Data Science, Industrial Engineering, Mathematics, or a related discipline.
• Previous experience or internships in data analysis, capacity planning, logistics, or operations management is a plus.
• Familiarity with baggage handling systems, airport operations, or material handling systems is desirable but not essential.
• Proficiency in data analysis tools and software such as Excel, SQL, Python, or R.
• Experience with data visualisation tools (e.g., Power BI, Tableau) is a plus.
• Basic understanding of capacity planning methodologies and principles.
• Strong problem-solving skills with the ability to analyse complex data sets and translate findings into actionable insights.
• Attention to detail and a commitment to data accuracy.
• Ability to communicate technical information effectively to both technical and non-technical stakeholders.
• Strong written and verbal communication skills.
• Proactive, with a willingness to learn and take on new challenges.
• Ability to work collaboratively in a team environment.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.

What we offer

• Bupa Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers.
• Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc.
• A challenging work environment with lots of opportunities for career progression.
• Cycle to work scheme
• Pension with Aviva
• Access to Achievers, an award-winning recognition platform that inspires to recognise your coworkers where points are awarded that can be exchanged for a range of goods and discounts.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments can be made to support your application.

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