Business Intelligence Analyst

Warner Hotels
Hertfordshire
2 weeks ago
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The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.


At Warner Hotels, we’re looking for a BI Analyst who turns data into insight that drives informed, commercial decision-making. Through a curious and analytical mindset, the role helps the business understand performance, identify opportunities, and act with confidence. Guided by our values — being Guest Hearted, embracing Limitless Thinking, Owning Our Impact, and Winning as One — you’ll design content that inspires, develops, and supports our people in the flow of work.


This role is responsible for delivering timely, actionable insights that support commercial decision-making and enhance business performance. Working closely with commercial and operational teams, the role translates strategic objectives into meaningful analysis and reporting. It proactively identifies revenue, margin, and demand opportunities through detailed performance and trend analysis, while monitoring and explaining commercial results to highlight key drivers, risks, opportunities, and variances. Insights are communicated clearly and confidently to help stakeholders prioritise focus areas and take impactful action.


Knowledge

  • Strong understanding of commercial performance drivers, including revenue, demand, pricing, and customer behaviour.
  • Working knowledge of how core business functions interact, enabling insight to be interpreted in a broader commercial context.
  • Understanding of the end-to-end customer journey and its impact on overall performance.
  • Clear awareness of how insight and reporting support decision-making at different levels of the organisation.
  • Ability to apply business context to data, turning analysis into commercially meaningful insight.

Capabilities and skills

  • Data Analysis & Reporting: Proficient in Power BI to create actionable insights and visual reports from complex data.
  • SQL: Strong ability to query and manipulate data to support analysis.
  • Business Insight: Ability to translate data into clear, actionable commercial insights.
  • Curiosity & Problem‑Solving: Proactive in exploring data, identifying patterns, and solving business challenges.
  • Collaboration: Work well with cross‑functional teams to deliver relevant.

Experience / Education / Qualification

  • Educated to degree level (or equivalent), ideally in a numerate or analytical discipline.
  • Some experience working with data, analysis, or reporting (through study, placements, internships, or early career roles).

Leadership & Behaviours

  • Curiosity: Proactively explores data, asks questions, and looks for patterns or opportunities.
  • Collaboration: Works effectively with colleagues across teams, sharing insights and supporting others.
  • Communication: Clearly explains findings to both technical and non‑technical audiences.
  • Accountability: Takes ownership of tasks, delivers work to a high standard, and meets deadlines.
  • Continuous Learning: Open to feedback, eager to develop skills, and applies new knowledge to improve work.

You’ll be part of a supportive team that values creativity, collaboration, and growth. We offer a flexible hybrid working approach, with opportunities to travel across our hotel portfolio and connect at our Hemel Hempstead hub. Here, your ideas will shape learning experiences that make a lasting difference for our people and our guests.


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