Business Intelligence Analyst

We are looking for a Business Intelligence Analyst to work across our Children’s Social Care and Lifelong Learning. Interested?

The Performance Management & Information Team is responsible for a wide range of services across Childrens Social Care and Lifelong Learning including monitoring the performance of services, producing business intelligence data, information and statistics to inform decision making, carrying out research projects and development of information systems to ensure accurate and effective recording of data.

An exciting opportunity has arisen to join the team as a Business Intelligence Analyst for a fixed term period of 18 months.

Reporting to the Performance Team Manager, you will support the development of business intelligence data and frameworks that link activity data with costs allowing services to review and ensure value for money, work with services to identify change and solutions, undertake business process redesign, review data collection methodologies and recommend customer‑focused service improvements.

The role will work across the group to support evidence‑led business intelligence and performance approach to service improvement to support the group in continuous improvement and service transformation to ensure all residents of Gateshead can ‘Thrive’.

You will be working as part of the Performance Management & Information Team and so good team‑working experience is essential. You will also need experience of problem solving in a customer environment, highly developed skills in production and analysing of data and information including the identifying and reporting on measures, production of Power BI Dashboards and SQL queries, the ability to present outcomes and recommendations and experience of supporting and managing change and delivering and implementing service improvement and process redesign. You should have experience of stakeholder management, working with data to identify problems and find solutions. You will need to work closely to share your ideas with staff at all levels and so experience of working with Senior Managers is essential along with good organisational and communication skills and the ability to provide challenge in a diplomatic manner that enables change across the organisation and with partner agencies.

You will need experience in change methodologies, customer focused service improvement and data collection methodologies. You should also have 5 GCSE passes or equivalent and relevant business analysis and process redesign techniques and methodologies or relevant experience within a local government setting.

For a full list of the essential criteria for the role, please refer to the job profile.

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• You will be paid a competitive salary (Grade I), between £39,152 to £41,771 per annum.
  
• You can save for your future by enrolling in our generous pension scheme.
  
• You’ll have access to great health and wellbeing support and the ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | Better.
  
• We will give you access to a Co Wheels vehicle for work use, saving your petrol costs and wear to your vehicle.
  
• A generous annual leave package of 28 days, increasing to 30 days following 5 years’ service. You can also purchase up to 10 days extra leave via our Annual Leave Salary Sacrifice Scheme.
  
• We will give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell and access to our health and wellbeing partner, ‘Viv up’ including home electronics scheme.
  
• Access to generous flexi time system with the opportunity to take 2 flexi days per 4‑week flexi period, depending on the needs of the service.
  
• We offer hybrid working, allowing colleagues to work remotely where appropriate if they wish to do so.
  
• A robust Workforce Development offer with loads of opportunities for learning to progress your career and to enhance your knowledge in specific areas.
  
• Adult Social Care at Gateshead Council offers the chance to progress in a variety of roles across the service. Our colleagues had this to say:
  
• You’ll have access to a salary sacrifice car leasing scheme (with our partners NHS Fleet Solutions) offering a wider range of electric or hybrid vehicles (subject to meeting the necessary eligibility criteria).
  

“Gateshead Council are very, very good at encouraging staff to progress in their careers, and to believe in the staff and believe in themselves” – David

“I think there is a real ethos of growing your own and making sure that staff are rewarded for their efforts and feel that they can do jobs.” – Angela

It is time to apply! We are delighted that you want to come and work with us. Please look at the full job profile via the link Job Profile. It is important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us, we will be checking to ensure that they meet the essential criteria as set out in the job profile.

For an informal discussion about the post please contact Gary Lewis, Service Manager Performance and Systems at .