Business Analyst (Housing Transformation)

We're working with a well-established client in London to recruit a Business Analyst to join their Housing Transformation Programme.

This role is part of a wider improvement plan within housing and will focus on modernising key service areas including repairs, housing needs, allocations, compliance, and creating a single source of data. It's a great opportunity for someone with a solid background in housing services who enjoys unpicking processes and helping teams work smarter.

This is a hybrid role, with occasional office presence required for team sessions and stakeholder workshops.

The Role
·Deliver high-quality business analysis across a portfolio of housing-related transformation projects
·Map and document existing ("as-is") processes and co-design future ("to-be") processes with service teams
·Gather both functional and non-functional requirements through stakeholder engagement and workshops
·Carry out data analysis to support project objectives and evidence-based decisions
·Support light-touch project delivery, helping to drive activity and keep timelines on track
·Work closely with key stakeholders across housing, IT, and data to build shared understanding and alignment
·Play a key part in improving housing services, systems and data quality across the board

Key Requirements
·Significant experience as a Business Analyst, ideally within local government or housing
·Strong knowledge of housing functions - particularly repairs, compliance, housing needs, and allocations
·Confident with process mapping, requirement gathering and stakeholder engagement
·Comfortable working in fast-paced environments with multiple workstreams
·Experience working on transformation programmes involving system improvements and data consolidation
·Able to manage your own time and workload across different priorities
·Excellent communication and documentation skills - able to translate complex needs into practical outcomes

How to Apply

If this role sounds like the right fit for your experience, click APPLY NOW

If you don't hear from us within 48 hours, unfortunately your application hasn't been successful on this occasion.

Footnote
Even if this role isn't quite right, we'd still love to hear from you. We support housing transformation and service improvement programmes across the UK and are always open to speaking with experienced professionals looking for their next move.
Our specialist team at Carrington West has over 100 years of combined experience supporting local government contractors. For more information or a confidential chat, get in touch with Zubair on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in line with our Data Protection Policy. Your details will only be shared with third-party clients relevant to your application. You can withdraw consent at any time