National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

1st Line IT Support

Sittingbourne
1 week ago
Create job alert

Job Title: 1st Line IT Support

Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR

Salary: £30,000 per annum

Job type: Full Time, Permanent

Working Hours: 40hrs, Monday - Friday

Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries.

About the role:

To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.

Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required.

Key Responsibilities:

Manage and maintain good quality, accurate documentation on all IT processes
Maintain systems, resolving any general workplace IT issues.
Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.
Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues.
Assist in maintaining our printer outsourcing contract.
Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR).
Monitor and update the 'IT issues' database.
Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.
Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements.About you:

Essential Requirements:

Strong Communications skills at all levels
MS Office to intermediate level
Documentation to entry Level
Previous experience in a similar role/ IT Field or IT Qualification
Ability to work to tight deadlines
GCSE grades A-C
Proactive with a desire to learn new skills
Attention to detailDesirable Requirements:

Networking (Unifi/ Meraki/ Cisco) Knowledge
Knowledge of Windows Operating SystemsBenefits:

Life Insurance with access to GP24
Commitment to wellbeing through Employee Assistance Programme
Electric Car salary sacrifice scheme for eligible employees
Cycle to work scheme
Company Events
GymFlex salary sacrificePlease click on the APPLY button to send your CV for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role

Related Jobs

View all jobs

Data Analyst/Administrator

Lecturer in Computing - Digital and T Levels (FE)

IT Support Technician (1st/2nd Line) - London

Senior IT Technician

Undergraduate Intern - Data Science

Freelance Data Analyst

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How to Get a Better Data Science Job After a Lay-Off or Redundancy

Redundancy can be tough to face, especially in a competitive field like data science. But it’s important to know: your experience, analytical thinking, and modelling skills are still in demand. Across sectors like healthcare, finance, e-commerce, government and AI startups, UK employers continue to seek data scientists who can deliver value through insight, prediction, and automation. This guide will walk you through how to bounce back from redundancy with purpose and clarity—whether you're a data analyst looking to step up, a mid-level data scientist, or a machine learning specialist seeking a better-aligned opportunity.

Data Science Jobs Salary Calculator 2025: Find Out What You Should Earn in the UK

Why last year’s pay survey is already out of date for UK data scientists “Am I being paid enough?” Every data professional eventually asks that question—often after a teammate reveals a hefty counter‑offer, a recruiter shares a six‑figure opening, or a headline trumpets the latest multimillion‑pound AI investment. Yet salary guides published even twelve months ago belong in a museum. Generative‑AI hype re‑priced Machine‑Learning Engineer roles, LLM fine‑tuning turned Prompt Engineering into a genuine career path, & fresh regulation forced companies to hire Responsible‑AI Officers on senior‑scientist money. To cut through the noise, DataScience‑Jobs.co.uk distilled a transparent, three‑factor formula. Insert your role, your region, & your seniority, and you’ll get a realistic 2025 salary benchmark—no stale averages, no vague ranges. This article walks you through the formula, examines the forces pushing data‑science pay ever higher, and offers five concrete actions to boost your market value within ninety days.

How to Present Data Science Solutions to Non-Technical Audiences: A Public Speaking Guide for Job Seekers

The ability to communicate clearly is now just as important as knowing how to build a predictive model or fine-tune a neural network. In fact, many UK data science job interviews are now designed to test your ability to explain your work to non-technical audiences—not just your technical competence. Whether you’re applying for your first data science role or moving into a lead or consultancy position, this guide will show you how to structure your presentation, simplify technical content, design effective visuals, and confidently answer stakeholder questions.