00326 - Enrollment Data Analyst

Job Duties

The mission of Enrollment Management is to work in partnership with the University community to deliver high-quality service to facilitate the recruitment, retention, and graduation of a diverse student population and strive to provide service, leadership, and transitional student support at Norfolk State University. The Office of Enrollment Management is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to the diploma.

The Office of Enrollment Management is comprised of the Office of Undergraduate Admissions, Financial Aid & Scholarships, New Student Orientation, and Transfer Admissions and Recruitment. Reporting to the Associate Vice President for Enrollment Management, the Enrollment Data Analyst is responsible for building a predictive analytic model for the unit. The predictive work will be supported by institutional research, data engineering, and data science; the enrollment data analyst will be dedicated to helping the information and reporting needs of enrollment management throughout the student lifecycle.

Duties and Responsibilities Include:

• Development of an enrollment predictive model that uses institutional and student-level data for a variety of databases such as Colleague, SLATE, RNL, and Segment Analysis.
• Designs and implements data queries using web focus, SQL, Tableau, and other programs.
• Provides leadership for tasks, projects, and implementation of data management projects impacting Enrollment Management Departments.
• Monitors and analyzes reports to meet strategic, operational, and
enrollment goals.
• Independently applies technical judgment to work assignments to achieve desired outcomes.
• Understand business processes and procedures and make improvements with technology resources.
• Assist in preparing presentations and graphics supporting the Office of Enrollment Management.
• Evaluate the impact of university communications, recruitment travel, and admission events on prospect-to-applicant conversion rates and admitted student yield rates.
• Attend and present at both regional and national conferences on various enrollment management-related topics.
• Serve on data, research, and IT-related campus and system-wide
committees.
• Perform other job-related duties as assigned.

Minimum Qualifications

1. Bachelors in Statistics, Economics, Business, Information Technology, Computer Science or Bachelor’s Degree and some computer course work from an accredited institution and three
years of related experience.
2. Experience with creating and using data dashboards.
3. Experience with using Tableau
4. Experience with using SQL
5. Strong understanding of higher education administrative data
6. Strong analytical and logical thinking skills
7. Able to learn independently and work effectively with a wide
range of data.
8. Must enjoy working in a fast-paced environment.
9. The ability to work with minimal supervision, define tasks, and follow through is essential, as is the ability to fully document in writing all developmental activity related to information reporting.
10. Strong interpersonal skills, as well as excellent oral and written skills are critical.
11. Must be an effective listener, able to distill complex data and information requirements from a wide range of requesters into responsive data and information products.
12. Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
13. Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value

Preferred Qualifications:

1. Previous higher education experience preferred

Special Instructions: 

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability.