Data Science Jobs

140 jobs for “Customer Experience”

Results

Local Pensions Partnership Administration logo
Featured

Head of AI

Last month

Local Pensions Partnership Administration Preston £90,000 – £100,000 pa

Lead AI strategy, governance and delivery across a major UK pension administration organisation, working with the CTO and executive team to identify and scale AI opportunities. Establish responsible AI frameworks, build and manage a specialist AI team, and oversee adoption of tools such as Microsoft Copilot, Civica UPM and UiPath. The role combines strategic leadership, risk assurance and supplier engagement to drive measurable service improvements.

Hybrid Permanent

Senior Insight Analyst

Last month

VGC Yeovil £52,186 – £56,000 pa

Lead the delivery of customer, business and operational insight to support strategic decision-making, managing and developing a team of analysts. The role involves advanced SQL analysis, segmentation, predictive modelling and Power BI reporting, translating complex data into recommendations for senior stakeholders.

Permanent

Analyst, Marketing Science

2 weeks ago

Harnham - Data and Analytics Recruitment London £40,000 – £60,000 pa

Deliver campaign performance analysis, marketing effectiveness reporting and customer journey insight for a customer experience and marketing consultancy. Build dashboards and visualisations using SQL, Python and platforms such as GA4 and Adobe Analytics, supporting tagging and data capture while presenting findings to strategy, data and client teams.

Hybrid

Data Scientist

2 weeks ago

Adecco London £600 – £750 pd

Develops and deploys machine learning models and data pipelines that shape decision-making, customer service and business performance. Works closely with ML and software engineers on integration and coding standards, and engages stakeholders to translate complex business problems into data science solutions. Retail context with scope for personalisation, recommendation and experimentation work.

Contract

Data Scientist II, Alexa for Shopping Science UK, Alexa for Shopping Science UK

5 months ago

Amazon London

Hands-on analysis and modelling of large multimodal datasets to measure and improve conversational shopping systems built on LLMs, information retrieval, recommender systems and knowledge graphs. Designs and analyses A/B tests, builds metrics and dashboards, and develops predictive models, working with scientists and engineers in a London team of around 150.

Hybrid Permanent

Data Scientist II, RufusX Science UK

5 months ago

Amazon London

Hands-on data science role focused on Amazon's Rufus conversational shopping assistant, analysing multimodal datasets and building ML models for NLP, retrieval and recommender systems. Responsibilities span A/B test design, causal inference, metric and dashboard development, and translating insights into production systems with scientists and engineers.

Permanent

Get new Customer Experience roles by email. One email a morning when new roles match. Stop any time.

Head of Fraud

3 weeks ago

Harnham - Data and Analytics Recruitment London £110,000 – £120,000 pa

Own the fraud strategy for a technology-led financial services business, blending strategic leadership with hands-on data science. Build and deploy AI-driven fraud identification, including classifiers, anomaly detection, document intelligence and network analysis, and run fraud models in production with testing, CI/CD and monitoring. Partner with Product, Engineering, Credit and Operations to embed controls.

Hybrid

Senior Manager: Data, AI & Performance Analytics

3 weeks ago

Tandem Talent Swindon £60,000 – £70,000 pa

This is a hybrid role with a minimum of three days in the office per week.At Cotswold Outdoor Group, the outdoors isn’t just where we work, it’s who we are. Every day, our head office teams play a vital role...

Principal, Product Analytics

Last week

Synthesia London

A principal-level individual contributor role driving deep, self-directed investigations into user behaviour across acquisition, activation, usage and the wider customer journey. The work spans causal and statistical analysis, churn and other models, unstructured and AI-specific data, and opportunity sizing, with findings feeding experiments, roadmap and strategy. Distinct for its proactive, no-brief mandate and close partnership with Product, Engineering, Growth and commercial teams.

Remote Permanent

Principal Data Scientist

11 months ago

Faculty London

Technical leadership role owning delivery of complex machine learning and Generative AI projects for financial services clients, while setting technical direction for the data science team. Involves mentoring, contributing to bids and scoping, and publishing thought leadership, with a focus on deep individual contribution and scalable Python codebases.

Hybrid Permanent

Lead Software Engineer

11 months ago

Faculty London

Lead the technical direction and delivery of complex AI projects for enterprise clients in financial and professional services, acting as primary technical authority from discovery to production. Balance hands-on full-stack work in Python and TypeScript/React with mentoring a squad of engineers and shaping reusable architecture. Distinct for its client-facing, highly regulated context and emphasis on safe, responsible AI deployment.

Hybrid Permanent
Databricks logo

Senior Specialist Solutions Architect (AI/ML)

2 weeks ago

Databricks London

Serve as the trusted technical ML and AI expert for enterprise customers, architecting production-grade ML and AI workloads on the Databricks Data Intelligence Platform. Specialise in GenAI solutions including RAG architectures, agentic systems, MLOps and LLMOps, while mentoring colleagues and supporting the technical sales cycle with MVPs and deep-dive sessions.

Staff Product Manager - AI FDE

4 months ago

Snowflake London

Owns the end-to-end product lifecycle for enterprise AI services within the Snowflake Cortex team, from discovery and roadmap definition to launch and metrics analysis. Leads a cross-functional pod of engineers, data scientists and solution architects, translating bespoke customer deployments into scalable platform features while working closely with GTM and customer leadership.

Hybrid Permanent

Senior Data Scientist

5 days ago

NES Group Ltd London

Builds ML and graph-based identity resolution where rule-based matching falls short, improving customer-spine architecture and reducing identity drift. Defines matching-quality metrics, supports golden-layer integration and delivers a reusable identity-resolution framework. Requires entity resolution, fuzzy matching, MLOps and feature-store experience plus Customer Master/MDM background.

Contract

Data Scientist

5 days ago

NES Group Ltd London

Leads customer analytics across multiple markets, building CLV, RFM segmentation, incrementality measurement and value frameworks that give leadership defensible commercial insight. Partners with Finance to reconcile customer, transaction and margin data, and builds scalable pipelines in Databricks, Spark and Python with strong validation and audit practices.

Assistant Merchandiser

3 weeks ago

Kingdom People Rochdale

Supports a merchandising team with weekly sales and store order reporting, stock availability, invoice processing and critical path tracking. Maintains forecasting systems, generates Power BI service-level reports, raises purchase orders and liaises with suppliers, freight forwarders and customers including Dunelm.