139 jobs for “Customer Experience”
Harnham - Data and Analytics Recruitment London £90,000 – £120,000 pa
Build and lead multimodal AI applications spanning text, audio and video, including AI-generated avatars and automated content summarisation, within a growing AI team in a mature data function. The role involves translating business needs into scalable production AI products and collaborating with a multidisciplinary team, with technical leadership duties at Lead level.
Harnham - Data and Analytics Recruitment London £160,000 – £180,000 pa
Own the data strategy and lead a major transformation of data and analytics capabilities, reshaping the existing function and defining a target operating model. Build a modern data lake and warehouse architecture and a self-serve data environment, with a strong focus on using AI to boost engineering productivity and improve the customer onboarding journey.
Faculty London
Oversees a portfolio of Applied AI projects as the senior point of contact for clients and internal teams, managing delivery quality, commercial margins and scope. Combines hands-on delivery leadership with business development, writing proposals and growing accounts, while mentoring cross-functional teams and advising clients on AI strategy.
Faculty London
Owns and grows major Life Sciences accounts, acting as a strategic partner to pharma, academic and MedTech clients. Leads a cross-functional team of delivery and engagement specialists, driving commercial negotiations, sales planning and forecasting while translating complex AI concepts into client use cases. Combines business development with mentorship and thought leadership at industry events.
Office Angels Guildford £35,000 – £40,000 pa
Reporting to the CFO, you will analyse monthly, quarterly and annual financial results, identify trends and variances, and produce management information packs. The role also covers budgeting, rolling forecasts, commercial analysis of product and customer profitability, and improving reporting processes with dashboards and KPI reporting.
Morson Edge West Yorkshire £170,000 – £180,000 pa
Lead the data and AI strategy across the organisation, taking ideas from experimentation through to production at scale. Hands-on role spanning generative AI, LLMs, RAG, agentic AI and MLOps, while owning the data platform strategy and building a high-performing team. Works closely with the executive team, Product, Engineering, Architecture and Security.
Databricks London
Owns the EMEA go-to-market strategy for Databricks' Financial Services vertical, spanning Banking/Payments, Capital Markets and Insurance. Sets vision, builds field sales assets and account/segment-level plans, cultivates C-level customer and partner relationships, and works cross-functionally with sales, pre-sales, marketing and enablement. Requires travel and reports to the VP of Financial Services, Cyber Security and Sustainability GTM.
Databricks United Kingdom
Customer-facing technical authority on Generative AI, LLMs and applied ML for digital-native and startup accounts across EMEA. Shapes architectures, builds hands-on proofs of concept and reference implementations on Databricks (Mosaic AI, MLflow, Model Serving, Vector Search, Unity Catalog), leads fine-tuning and evaluation engagements, and mentors the wider field engineering organisation.
M4 Partners Stratford-upon-Avon
Hands-on product development role building and deploying machine learning and AI capabilities for an in-house AI platform, covering information extraction, classification, retrieval, summarisation and decision support. Focus on reliable structured JSON outputs, evaluation datasets, testing for accuracy, latency and cost, plus API integration with developers. Fully remote, outside IR35.
UCL London £43,981 – £54,019 pa
Conduct original independent research under a Principal Investigator in areas such as data science, machine learning, biomedical and environmental statistics, causal inference and applied probability. Produce conference presentations and top-journal publications, contribute to the department's research environment, and take on a limited teaching load (around 20% of a typical academic load).
Snowflake London
Partner with account sales teams and channel partners to understand customer needs, strategize evaluations, and help prospects choose the platform. Deliver executive and technical presentations, run demos, proofs of concept, and implementations, while building technical champions to drive deals. Collaborate with product, engineering, marketing, and partners on account plans and joint architectures.
UCL London £46,261 – £48,679 pa
Develop and evaluate novel AI algorithms to quantify brain iron load from standard-format MRI data, with a focus on quantitative susceptibility mapping (QSM). Based in UCL's Hawkes Institute, a multidisciplinary grouping at the intersection of engineering and health, the post is funded for four months.
VIQU IT Cambridge £35,000 – £40,000 pa
Designs and maintains Power BI dashboards and SQL-based reporting across warehouse operations, inventory, transport, customer service, labour productivity, costs and budgets. Works with Distribution, Supply Chain, Commercial and IT stakeholders to turn operational and financial data into recommendations that change site performance, using sources such as Fabric, WMS and SAP.
Mackenzie Jones IT Didcot £55,000 pa
Business-facing marketing analytics role turning marketing, customer and sales data into commercial insights and recommendations. Involves building Power BI/Tableau dashboards, analysing campaign performance and segmentation, running A/B tests, and partnering with UK and global marketing and sales teams. Hybrid working in Didcot, three days on-site.
GXO Logistics Bradford £30,000 pa
Produces accurate MI reports, dashboards and performance metrics, analysing operational data to spot trends and improvement opportunities. Builds and maintains Power BI dashboards, Power Apps and automated reporting, partnering with operations, finance, inventory and customer service teams to support decision-making and data quality.
