HRIS analyst - ServiceNow + iTrent

Leatherhead
2 weeks ago
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We're looking for an enthusiastic HRIS Analyst with extensive experience in ServiceNow and iTrent. Someone who thinks outside the box, brings fresh ideas, and is confident driving innovation across HR systems and reporting.

Client Details

The company is a well-established large organisation in the property industry, recognised for its commitment to quality and integrity.

Description

Act as a subject matter expert for HR systems, primarily ServiceNow and iTrent
Develop, maintain, and improve HR reports and dashboards using Power BI and Business Objects
Collaborate with HR and business stakeholders to understand reporting needs and deliver insights
Configure and customise ServiceNow HR workflows, case management, and service portals
Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off
Manage system access controls and ensure data security in line with company standards
Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors
Support HR projects and process improvements with strong project coordination skills
Deliver training and communications on system changes to users across the business
Contribute to the ongoing improvement of data quality, system efficiency, and HR service delivery

Profile

A successful HRIS Analyst should have:

Solid experience with ServiceNow - this is essential
Ideally experience with iTrent
A creative, continuous improvement mindset
Hands-on knowledge of ServiceNow and an understanding of its potential for improvement
Strong reporting skills, with experience using Power BI and Business Objects
Excellent Excel skills and a keen eye for data accuracy and detail
A good understanding of HR processes and principles
Confidence presenting ideas and findings to both technical and non-technical audiences
The ability to manage workload and priorities effectively in a fast-paced environment
Clear and professional communication skills, both written and verbal
A collaborative attitude and willingness to support cross-functional teamsJob Offer

Private Medical
Pension 8% employers' contribution
26 days holidays + bank holidays

If you have the necessary skills and experience and are excited about the opportunity to work in the property industry in Leatherhead, we encourage you to apply

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