Data Engineer & Customer Support Associate (12 Month Contract)

Partnerize Newcastle Upon Tyne, England, United Kingdom

Who We Are

At Partnerize, we’re on a mission to transform the way businesses grow. We’ve built the leading partnership automation platform that empowers brands to discover, engage, and convert their audiences at scale. From affiliate marketing to influencer collaborations, we help our clients build and manage profitable partnerships that drive real results. We’re a team of passionate problem‑solvers who are dedicated to helping our clients win in the ever-evolving world of digital marketing.

Why Join Us

We’re looking for passionate, talented people who want to be part of a winning team. At Partnerize, you’ll find a culture of collaboration, innovation, and respect. We’re guided by our core values and committed to creating an environment where everyone can do their best work. We also offer a competitive salary, generous benefits, and a flexible work environment that allows you to thrive both personally and professionally. If you’re ready to grow your career and make a difference, we’d love to hear from you.

Job Summary

The Sales Enablement Analyst supports the sales motion of the Konnecto platform. This hybrid role blends data accuracy, insights generation, and sales toolkit preparation to help our teams demonstrate Konnecto’s value to clients. You’ll build competitor sets for online businesses, map product taxonomies, run structured QA, and surface insights that drive action for Affiliate Managers and Marketing teams.

What You’ll Be Doing
Sales Toolkit & Enablement

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• Create and customize technical demos, presentations, and product simulations for the sales team.
  
• Define competitor sets, product categories, and keyword frameworks to strengthen sales narratives.
  
• Keep all pre‑sales materials organized, current, and easily accessible.
  

Technical & Data Support

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• Act as the go‑to resource for sales team product questions and technical issues during the sales cycle.
  
• Monitor data sources to ensure accuracy and completeness for affiliate performance.
  
• Analyze data trends to identify areas for improvement and optimization.
  

Insight Generation

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• Use Konnecto dashboards to uncover growth opportunities for advertisers, including conversion share trends, coverage gaps, net‑new partners, optimization opportunities, and link auditing.
  
• Regularly QA partnership intelligence dashboards for data accuracy, integrity, and consistency.
  
• Manage dashboard alerts, ensuring timely, accurate delivery to clients and prioritization based on their needs.
  

Cross‑Functional Collaboration

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• Work closely with sales, product, and engineering teams to stay informed on platform updates and translate insights into compelling sales assets.
  
• Collaborate with R&D to automate manual processes and accelerate dashboard setup.
  
• Coordinate with multiple teams to ensure a smooth onboarding experience for clients.
  
• Update internal reports on customer onboarding status and account health, highlighting potential risks.
  

Process Improvement & Client Success

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• Identify and implement best practices to streamline pre‑sales, data monitoring, and QA workflows.
  
• Partner with internal teams to address client feedback and ensure dashboards meet expectations.
  
• Proactively communicate with clients to understand their needs and improve dashboard functionality.
  

What You’ll Bring

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• Technical Aptitude: Confident using technology, with experience in AI‑driven platforms, dashboards, and analytics tools. Strong Excel/Google Sheets and Google Slides skills; SQL a plus.
  
• Analytical Mindset: Skilled at interpreting raw data, identifying patterns, and drawing actionable insights.
  
• Attention to Detail: Meticulous and thorough in reviewing technical and data materials.
  
• Communication: Able to translate complex information into clear, client‑friendly language.
  
• Collaboration: Proactive team player who thrives in fast‑paced, cross‑functional environments.
  
• Solution‑Oriented: You don’t just identify issues—you bring thoughtful solutions.
  
• Self‑Starter: Comfortable navigating ambiguity and building structure where needed.
  
• Bonus Experience: Previous experience in customer success, customer support, or management consulting, ideally in a sales, technology, or software environment.
  

UK Benefits & Perks

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• 25 days holiday in addition to bank holidays
  
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non‑birth parent at full pay after one year employment
  
• 5 extra “Partnerize Parental Days” each year
  
• Private Medical Insurance through Bupa
  
• Enhanced pension contributions
  
• Cycle to Work scheme
  
• Eye Care Vouchers
  
• Life Assurance
  
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
  
• Regular company events and activities
  

Our Commitment to Diversity & Inclusion

We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization’s success. Every individual in our business is expected to live this commitment without exception.

Privacy and Data Protection

The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: https://partnerize.com/privacy-policy/

Notice to Recruiters and Staffing Agencies

To protect the interests of all parties, Partnerize will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Partnerize. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Partnerize property. Partnerize is not responsible for any charges or fees related to unsolicited resumes.