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Data Analytics Engineer

Coyote Logistics, LLC
Dover
5 days ago
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Overview

The Technology Solutions Analyst plays a critical role in driving innovation and operational efficiency by identifying, implementing, and managing technology solutions tailored to the European RXO Business unit. This position acts as a bridge between business needs and technical solutions, ensuring that the organization leverages the best tools and systems to meet its objectives. Main focus of EU Technology solutions analyst will be around new TMS system implementation across entire EU business and further incorporation of it in the daily processes of the org.

Responsibilities
  • Technology Strategy & Planning: Collaborate with stakeholders to understand business goals and challenges within the organization. Support GPM to develop and maintain a technology roadmap aligned with organizational objectives. Evaluate emerging technologies and trends in logistics to recommend strategic investments.
  • Solution Development & Implementation: Support the design, development, and deployment of technology solutions such as TMS systems. Oversee the integration of new solutions with existing systems, ensuring seamless operations and data flow. Support vendor selection, and relationships for software solutions.
  • Project Management: Coordinate cross-functional teams, including IT, operations, and external partners, to execute projects efficiently. Monitor project progress and resolve any roadblocks or risks.
  • Thought Leadership & Collaboration: Collaborate with other departments to ensure technology solutions meet operational requirements and customer expectations. Provide training and support to end-users to maximize the adoption of new systems.
  • Performance Monitoring & Optimization: Develop KPIs and reporting mechanisms to assess the effectiveness of technology solutions. Continuously optimize systems and processes to improve productivity, reduce costs, and enhance customer satisfaction. Ensure compliance with industry regulations, data security, and best practices.
Goals for this role
  • Develop and maintain a technology roadmap that supports the organization's strategic objectives, ensuring tech initiatives drive measurable business value.
  • Lead the design and implementation of scalable, efficient technology solutions, with a focus on Transportation Management Systems (TMS) and other logistics technologies.
  • Manage cross-functional technology projects from inception to completion, delivering on time, within scope, and on budget.
  • Proactively identify and mitigate project risks to maintain smooth execution and achieve desired outcomes.
  • Act as a technology ambassador within the organization, driving the adoption of new systems through effective training, support, and change management initiatives.
  • Establish performance metrics and continuous monitoring practices to assess and enhance the effectiveness of technology solutions.
  • Drive process improvements to increase operational efficiency, reduce costs, and improve customer satisfaction.
Language & Experience

Strong knowledge of logistics operations and technologies, including WMS, TMS, and ERP systems. Proven experience in project management, with a track record of delivering complex technology projects on time and within budget. Excellent analytical and problem-solving skills, with a focus on data-driven decision-making. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders. Familiarity with emerging technologies such as IoT, AI, blockchain, and robotics in logistics is a plus. Programming language is a plus.

Hours & Work Environment

Hours of work: Monday-Friday (8am-5pm). Hybrid working, in-office days are Tuesday and Wednesday.

Ability to speak English fluently.

Progression

Sr. Analyst, Lead, Manager, Sr. Manager, Director.

Preferred Education & Experience

Experience: Minimum of 5-7 years in a similar role, preferably within the logistics, supply chain, or transportation industry.

About RXO & Benefits

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.

  • Free access to LinkedIn Learning to grow in your profession and gain new skills
  • Mindspace Membership Benefits (events, wellness classes, discount at local companies)
  • Diverse and Inclusive environment
  • 14 employee-led Employee Resource Groups


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